The UPS Store 7105 3rd Avenue, Brooklyn, New York 11209,

"Update: I called back the next day and they were able to print it and have it ready for pickup. Why it took 3 days and 2 phone calls to fulfill the order is beyond me. Adding a star because the guy who helped me on the second day was great and should give the rest of the team at this store a lesson in customer service. Placed an order to have basic printing done. It said it would take more than 2 days to complete which I thought was crazy to begin with. The deadline rolled around and I didn't hear anything. I gave them a call and the order wasn't ready. I asked when it would be ready and they said they had no timeline. I asked what I could do and they said call back tomorrow. It should not be this hard to print 9 letter sized papers. Their staff were unprofessional and defensive when I asked when my order would be ready. Really awful customer experience"

"I came in yesterday (Tuesday) for notary services and was told to come back on Wednesday between 2pm and 5pm for said services. I arrived Wednesday at 2:15pm at this location, only to be told “She called out today”"

"Every time I go here they have some kind of issue and treat me like I caused it. Whether the internet is down or they can't seem to scan the label I have already printed (and want to charge me to reprint it), it's always something - and when I left today I was called a "jackass" Deeply unprofessional, worth walking across town to find a better shop."

"This is a busy store in a busy neighborhood. The employees are extremely helpful and kind. They ate very patient with people who are trying to accomplish something and don’t understand the system. I am very happy to have my mailbox at this IPS location."

"Not offering digital receipts instead of paper when your email address is already linked to your package needlessly inconveniences consumers while depleting our forests. During busy periods packages are routinely stored by the front entrances. Apart from its unsightliness, it subjects my packages to theft as the store appears to be usually staffed with just one individual who could not possibly protect them properly and also suspect reimbursement would be seriously cumbersome. It should be noted that I’ve never witnessed the store unattended or had an issue with a package. Processing my parcels is always painless and their staff is professional, and mostly but not always friendly."