Prime Storage 41 Durant Avenue, Bethel, CT 06801

"Excellent storage option. Staffed by smart, intuitive and very helpful people most interested in being the solution to my storage needs. Up front with all pertinent information needed to make an intelligent decision. I will look forward to further interactions with Prime Storage, Thanks!"

"I had an outstanding experience with Prime Storage today. Vaughn's exceptional customer service stood out, and the facility is impressively clean and organized. The added perk of a $100 Amazon gift card for referring a friend adds to the overall satisfaction. Still waiting for the gift card thou.., but I'll update once received. I'm giving 4 stars for now, reserving the 5th star for when I receive my bonus gift card."

"There was confusion between the web advertised price and price actually offered. The attendant was able to work it out to get the lower advertised price. His instructions were very clear and professional. The storage unit was clean and in good shape."

"Very satisfied with this facility. The grounds are clean and well managed. There is daily access from 6:00 AM to 10:00PM, which is perfect for my needs. The storage unit itself was in great, move-in condition. I was able to reserve a unit on line in a matter of minutes. Almost immediately after reserving it, I received a call from the facility's agent, Born. I arranged to come in to the facility to meet him so that I could sign my lease agreement and attend to other necessary details. Born was very professional and hospitable, demonstrating excellent customer service. He was anticipatory of my questions and knowledgeable about the services the company offers. I believe I made a good choice to store my belongings here!"

"I have been using Prime Storage for about 2 years now. I needed to switch to a larger unit and with the help of Vaughn at the Bethel location, I was able to do that quickly and smoothly. Vaughn went out of his way to help me, even though he had just started his lunch break. He explained everything I needed to know, and really made me feel valued as a customer. I’ve interacted with several employees during my time here and I must say, everyone I have ever spoken with, has always been pleasant and courteous."