Singer Kittredge 100 Bowles Road, Agawam, MA 01001

"Always a pleasant place to shop, the staff is always courteous and being in the food service business all my life, it's like walking into a candy store! Update 6/7/23. Went to this location to pick up a few things for the restaurant I work for, only to find the showroom is closed to walk-in cash customers. Very disappointing, especially if you need something last minute."

"Great company. Need something food service related, this is the place to go.... as I was taught, they've got everything from toothpicks to walk-ins coolers. Employees are awesome and always willing to help you get what you need."

"We worked with Kittredge to put together our restaurant's kitchen in Boston and could not be more unsatisfied. From day one we have had countless issues with everything from the tables we ordered to the equipment installed. To start, after ordering dining tables months in advanced, days before we opened they brought completely different tables than what was ordered. The size and functionality what not what we had planned and it effected our layout and ability to properly seat. We were forced to wait multiple months for the replacements and caused issues that could have been easily avoided if anyone competent worked for their company. On top of that, we have had issues with every piece of kitchen equipment installed. A total of five coolers were unfunctional. When notifying them about this, the service was horrible. It took months for anyone to respond to our service calls and even after they came to 'fix' the issue the equipment would break again shortly after. From the ovens, coolers, ice machine, dish washer, alto-sham, etc. there have been problems with everything. Our restaurant has been open for barely a year and we have not had one piece of equipment function properly. From start to finish we have been extremely unsatisfied with every aspect of working with them and would not recommend Kittredge to our worst enemy. UPDATE: We recently spoke to Jake W***** who is in charge of Sales and Operations and he told us that he would have never recommended the equipment that was sold to us. This was a $400,000 dollar project and they have been no help in trying to fix these issues."

"This my go-to place for kitchen equipment. Professional cookware at very reasonable prices - there is no reason to go to Kohls or Walmart to buy low-quality cookware branded with some TV Chef's name when you can buy the same stuff the real pros use at lower prices."

"As a homeowner looking for quality kitchen ware at bulk prices, I was disappointed. While there had a large selection of items, they didn't really have different types or brand of those items. The prices were pretty high for some of the things and pretty cheap for other things. I wouldn't let that discourage anyone from checking it out but it might be a waste of time if you don't own a restaurant."