Bloomingdale's

"Worst customer services I’ve ever dealt with, ordered a shoe. My confirmation showed a whole different shoe, said okay maybe I messed up. Went back ordered the correct shoe (which is a Christmas gift) and the same thing happened. Called to get it settled they had 0 answers and told to just wait for it to arrives. Also said they couldn’t help me because I called them after 30 minutes of the order. But I actually emailed them within 5 minutes and they didn’t answer for an hour which gave me the number I called ."

"When you're rushing around before Thanksgiving and need an excellent sales staff keep an eye out for Sandra and AJ! Sandra showed me quickly where I needed to go and then she swung back to me and updated me on OTHER inventory that was EXACTLY what I was looking for. Saved me TONS of time in a pinch. Then AJ took extra time as the store was closing to search for what I wanted, and to selflessly advise me on how to meet my needs in the fastest way possible before my flight. Beautiful people who go above-and-beyond for their customers, BRAVO!"

"It's hard to find a store that has a complete assortment to inspire your fashion voice! The team will pull the perfect looks to ensure you feel your best and always treated like a VIP when I walk in!"

"Drove just under an hour to try on a Canada Goose jacket. I wanted to try it on before purchasing it online because this store didn’t have the color I wanted it in. As the saleswoman approached me, she seemed to judge the fact that I am visibly disabled by staring at my mobility equipment with a disturbed look on her face. I came to the store because I wanted to make sure I wouldn’t have to send the jacket back and order another one. Once I told the saleswoman that I was going to order the color that wasn’t available in that store from the website, she got incredibly rude and snippy. She told me I “could only try one size on” and that I’d have to “figure out what size I was based on that one try on.” She gave me a nasty look when I asked to look at it in the mirror and snatched the jacket out of my hand when I took it off (in what I would imagine was a similar way to the other reviews here). I felt incredibly uncomfortable and that Bloomingdale’s will never get my business again. If you need a jacket, go to Nordstrom where you’ll be respected."

"I have ordered online from Bloomingdales different products from company Villeroy & Boch ~ company that is making dinnerware from Premium Porcelain and Crystal. Online order was shipped to me from different locations of Bloomingdales stores. The item sent from Bloomingdales located in Norwalk, CT ~ has shipped to me / order of extremely fragile item/ ~ like it’s potatoes!!! I’m extremely disappointed and dissatisfied for handling my order in this way! I have received package with no label “Fragile item”, it had no additional safety measures /like bubble wrap or similar/ and the item which is made from Premium Porcelain is in thousand pieces !!! Very unprofessional handling! Be aware of that if you ever order something from this location! I would give a 0 stars if it’s possible ~ this experience for me was very disturbing."