Life Time

"I really enjoy being a member at Lifetime and so do my husband and children! The facility is wonderful with so much to do. The children take swim lessons and in just one school year advanced SO much it blew our minds! They were extra ready for summer! The entire staff in the aquatics department are all phenomenal. My experience with the trainers has been truly wonderful as well. Jerremy J. and Dexter C. make working out fun and very productive. I enjoy their classes. They are amazing at what they do! Aisha K. at the front desk is always so helpful and a pleasure to see each time. She really goes above and beyond and is truly a lovely person to deal with. The kids love the kids academy and also the summer camp! Overall we love the time we spend there both as a family and individually."

"Stay away from their pools! It's well-documented and talked about how people would go from the steam room to the pools to cool off. There are stairs leading into the lap pool, and people would lounge in there after the steam room and jacuzzi--100% health violation. Really want that filth in your mouth while underwater? My swim team discussed it with management, who did nothing. The front desk employees told us it was because the GM was too afraid to put up a poolside notice that it was a health violation and not to do it. I hope the gym responds here--I am happy to provide several videos of men, one after another, going from the steam room into the pool in a 20-minute period! Nassau health department has it, so hopefully they do something about it."

"I had a really bad experience today at their childcare. When I went to pick up my kid they complained about that he had been trying to unplug their snowman. I went to my kid and he told me: I am hurt. He had a bump in his nose near the eye. Nobody called me about that. So I told the director. She told me that my kid shouldn’t have ever been allowed to go into their childcare because he is in the spectrum and that is not a one-to-one facility. I ask her: so my son doesn’t have the right to be here because he has autism? And she told me: well, also because he behaves very bad, so tomorrow I will talk to recommend he doesn’t come again. Great! Today that he is hurt in a class I didn’t sing him up for and with nobody noticing it…he is bad behaved. They didn’t even allow me to write a complain. They gave me the manager card and told me to call the gym during his office hours. And for the records, he is very well behave, or that is what they tell me everywhere he goes and what I see at my house. The person at the front desk complained because he said my voice was starting to be loud when I was complaining….which is true, but after being treated like that…when he told me that I just left with my card with the name of their manager on it. Also, I have to add. My son is going to PRIVATE swimming lessons, The other day I saw another kid with him in the lesson.I asked the teacher and told me: the other kid instructor is not here and I thought you wouldn’t mind if I put him with your son. It seems his autism condition didn’t cause any trouble for that.They gave me another card. I am still waiting for being able to talk to somebody and this happened before Christmas. But the girl that gives him class is nice so I didn’t insist, I thought: let it go. But If I am going to share my review, let’s share everything."

"Place has gone downhill. Been going here for years and only because they grandfathered me in (but they’re slowly doing away with that too). Don’t get attached to any gym equipment because it’ll disappear within weeks, never to be seen again. Grips, weights, and machines will vanish and either never be replaced or replaced with very low quality cheap ones. You also pay over $220/month here and the shower towels are thinner than a sheet of rice paper. You end up more wet after wiping down with one of them than when you were showering. Place is also filthy all the time everywhere. Locker rooms, shower, gym floor, pool area, steam rooms. Thin towels just mentioned also always have streak marks on them and clientele just throw them on the floor and don’t clean up after themselves. Take your money elsewhere. Me and my friends and family are all planning on leaving soon."

"Terrible place, paying expensive membership fee, really not worth it, my daughter had paid swimming lessons here, the lessons were cancelled for no reason, with no notice and no make-up lessons. I told their staff, nobody cares. And the swimming pool is very dirty, I have seen twice, there are guests in the pool to vomit and poop, the staff just fished it out, did not do any disinfection measures, too disgusting! I will never go there again!"