Torrid 495 Union Street, Waterbury, CT 06706

"Staff just chats amongst themselves. There were no sales happening. No music no trying to show any products or asking if needed help. Boring.experience. so quiet no customers and still no.one greeted me until I greeted them"

"Love their clothes and the sales are great when you’re an awards/loyalty member. But the Waterbury location is very poorly staffed bc several times I’ve stopped at the mall during “business hours” and their doors are locked. I will no longer bother with this location my time is valuable"

"I was surprised with the assortment of clothes from which to choose from and i liked the quality. The store clerks were very helpful and friendly. I managed to buy an 80 dollar item for 15 dollars and i had 10 in rewards! I was shocked frankly i only paid 5 dollars! They always have deals of some kind in the store and online. My biggest issue was the mall itself. There were just men who were meandering around the mall and it made me feel a bit uneasy. At the Waterbury Mall, the Torrid store is downstairs and to the right as you go through the Main entrance. Like most malls, Waterbury has lost 2 anchor stores, Sears and Macy's and it is a shame! We frequented both. I avoid the malls now, but i did enjoy my trip to Torrid."

"I always hated to try on jeans , untill I met this beautiful soul that works in Torrid , Waterbury store ! This girl knew the perfect Jean for MY curvy figure . Space for the hips and booty , yet skinny in the leg and ancle .She knew the name the length the fit ,the shade of every Jean that Torrid carries ! So with all the expertise help from one little gurl from Brooklyn , I bought me a few pairs of great fitting beautiful curve flattering jeans ! I am So great full that this little hidden gem is there , inside Torrid , for me ! Okay not just for me , for everyone ... A personal shopper per say...Or finally just someone who knows HOW to fit your figure with a great pair of jeans ! So 5 stars for the wonderful working staff at Torrid ! You have a gem that you should hold on dearly to... She keeps me comming back !2"