Michaels Jewelers

"Michaels is getting a 1 because I can’t leave 0. On December 27th my husband and I went to Michaels to exchange something from pandora. On a whim we ended up getting two matching diamond bands to go with my engagement ring. One ring was from Buckland and the other because it was matching was from west farms. Amanda the girl who helped us said she would personally take the ring from buckland to west farms for them to be sized together as west farms actually has a jeweler on site for sizing. Our paperwork said it would be ready Jan 11th. That’s two weeks we get it. Called at day 8 just on a whim was told they would be ready the 11th. Well it ended up being the 12th ok. But we get there and they only have one ring. It’s not that it taken longer it’s been a huge run around. Now second ring was supposed to be in today the manager promise yes it snowed a little and they closed early but to not even get a phone call is absolutely crazy will never be going back. And might just request my money back. Do no ever go here."

"Fantastic times two! Edward helped me find an amazing engagement ring. He helped me order a custom engagement ring, it was a quick and perfect experience! Oh she said yes and cried thank you Ed. She is constantly told how beautiful the ring looks. First purchase was over a year ago for some diamond earrings. Thanks again to everyone at the Manchester store."

"We had such a lovely and super fun experience today working with Dodie. She is so nice and helped us pick out a few special items. She is the absolute best and we definitely will return for holiday shopping soon! - The Griffins"

"We received fantastic customer service at Michael’s when shopping around for wedding bands. We definitely made more than one “just looking” visit over the past few months and EVERY time we were welcomed by professionals who answered our questions, helped us try on a few different styles, and actually provided amazing insight. We never felt rushed or pressured to make a purchase at any visit. At the end of the day, we knew exactly where we wanted to make our purchases. Highly recommended."

"Michael’s is an absolutely fantastic jewelry store. Hannah was extremely helpful in my first interactions at the store and even gave me her card. I was looking at rings for my girlfriend and I ended up texting Hannah with some examples to see what they had. She responded within minutes with some great matches. I went in the store a couple times to look at the types of rings I sent her and she narrowed it down to one ring within a couple of visits. It was perfectly within budget and her knowledge of the diamond cuts, colors, clarity, and all the differences of them was astonishing. Without her help, I don’t think I could’ve found a more perfect ring. My fiancé now absolutely loves the ring and couldn’t stop talking about it for days. I have and would highly recommend Michael’s to anyone who is looking for necklaces or wedding rings. Their selection is vast but their staff definitely knows how to narrow it down to find exactly what you’re looking for!"