The Chester,

18 9th Ave, New York, NY 10014, United States

"Me and my best friend were celebrating her birthday. We came from out of state. The experience began rocky. We were ignored and rushed. We still stayed around because we tried to stay in good spirits. Our first waiter rushed us to to close out and informed us that another person would take care of us. After some time, with no service, we decided to speak with the manager on duty to give some feedback. We understand that staff maybe busy however we deserve to at least to be checked on. Especially on my friends special day. Donnie, the manager was SO amazing. He offered his sinceres apology and took care of us. Our experience was delightful at the end. We appreciated it so much! We will be back!"

"Donnie, the general manager, is the nicest guy ever. We came here for my birthday and the service initially was not great and we gave him our feedback. He was very receptive and listened to what we had to say. He was very apologetic and so sweet. I’ll be back just because of how he handled the situation!"

"Very nice atmosphere and great food. Fresh also ! Service was excellent"

"I went to the Chester this weekend with a group of 4 of my friends and cannot emphasize how bad this service was. I never write reviews, but this restaurant prompted one. First we were very poorly greeted by a man we didn't realize worked there (not that serious, it happens). But we sit down and the wait staff was painful to deal with. We were initially one of two tables in the restaurant and as it began to fill, could not get the waitress’ attention for an hour to place our order. She kept running past our table and disregarding us. So for reference, our reservation was at 9:15, we placed our food order at 10:15, checked on it multiple times, and at 11:15 when the food hadn’t come out yet and we had to leave. The waitress was attentive enough to cancel our order. But we left the restaurant hungry and now in a rush to grab a hot dog across the street. On top of that, the restaurant automatically added a 20% gratuity (which in my opinion, was undeserved). Absolutely do not recommend going here unless you’re willing to waste a lot of time."

"The rotisserie chicken was good but salty! Good to checkout if you’re looking for a sport bar in the area!"