Walmart Auto Care Centers 515 Saw Mill Road, West Haven, CT 06516

"Extremely unprofessional business. Called to inquire about a specific tire size. When I asked about the tire size, the response I was given was “what about it”? NEVER EXPERIENCED A RESPONSE LIKE THAT! I wouldn’t recommend this shop to anyone. This business needs to be evaluated from top to bottom. No Manager nor Area Manager or Director cares how they are conducting business there."

"My favorite place for tire replacement and oil changes. They also do various other car works for a very, very reasonable price. You don't have to fear being ripped off at Walmart Auto Care centers. I hope they will extend their services in the future."

"Horrible customer service ! Made multiple installation appointments for them to be cancelled and no one could tell me why. Supervisor needs more training. I basically was told to take my tires and get them serviced elsewhere which I was going to do !"

"Hit or miss. Some of the front desk people are rude , which is usually the case. I usually walk out pretty frustrated which is why I avoid going there if I have to. I went for tire install on Sunday , 7am. They couldn’t find my appointment. They didn’t have one tire. The front desk was apologetic and courteous which helped tremendously. The guy showed me where the app was saying one tire was out of stock once they found my order/appointment but a phone call would have helped prior to traveling there. The gentleman’s service was way better than any service received there EVER. He had to be management."

"The lady that helped me was great. Nice friendly and informative. She told me about a 3 1/2 hour wait. But hopefully sooner. After waiting 3 hours. I was told they couldn’t get my tire off. So I asked how do I get my tire off and the guy just shrugged his shoulders. I left and looked at my tire. Absolutely nothing was different about it. Not even a finger snug on the chrome. I went around the corner to a regular tire shop and they had my tire off in less than a minute."