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Our Smoke Shop
11 Treno Street, New Rochelle, New York, United States
About the Our Smoke Shop
Our Smoke Shop is a premier destination for all your smoking needs located at 11 Treno Street in New Rochelle, New York. As a leading smoke shop in the area, we offer a wide range of products including tobacco, cigars, cigarettes, pipes, and accessories. Our knowledgeable staff is dedicated to providing excellent customer service and helping you find the perfect products to suit your smoking preferences. Whether you are a seasoned smoker or new to the scene, Our Smoke Shop has everything you need for a satisfying smoking experience. Visit us today and discover why we are the go-to store for smokers in New Rochelle.
Photos of Our Smoke Shop
11 Treno St, New Rochelle, NY 10801, United States
Opening hours of Our Smoke Shop
Monday:
09:00 - 23:00
Tuesday:
09:00 - 23:00
Wednesday:
09:00 - 23:00
Thursday:
09:00 - 23:00
Friday:
09:00 - ?
Saturday:
09:00 - 00:00
Sunday:
09:00 - 00:00
Reviews of Our Smoke Shop
"Avoid this smoke shop. Unfortunately I’ve been going there for 2 years. Won’t go anymore, very bad and disrespectful customer service. Never provide receipt even after cash or card paiement not only this time. All the time. Two weeks ago, I bought an air bar mint. As I do everytime i opened after I bought it in the front of the store. This one wasn’t working at all. So I went back to the store trying to explain to the owner that my puff didn’t work. He started to yell at me, telling me that I was trying to steal from him and he was going to sue me for that ! He was very agressif about it while in my entire life I never stole anything, always been an honest person. I was what ???? I even show him the number of the box and the puffs pen that they were the same that I’m sure he didn’t knew about it !! Man I just came back to show you that it didn’t work. Then I told him that I will go to the police station because of his behavior and that actually he was trying to steal my money by selling me that puff. End story : he gave me a new one after I told him I will go to the police station. (obviously yelling and screaming on the top of his lungs.) and telling me to never go back to this which was obvious after that miserable behavior. Answer of your reply. I actually came back today to buy the product, you asked for my ID, suddenly, right away the product disappear and you told me « I don’t sale them anymore » Amazingly, I sent two friends, one before and one after. Magically, you sold them the product. So nope, I’m not a scammer. You literally rejected me to buy one of your product in your store. Customer service = ZERO."
"Jimmy Hanson is not lying I’ve seen my own son walk into this quote on quote legit smoke shop just to see my 16 year old son walk out with a vape in his hand when questioning my son on it he said that’s the place to go if your in high school because the owner Charlie never ids this is how he makes his money off of our poor children he has already been checked by somone for selling flavors after the flavor ban he also is know for selling counterfeit products"
"Great experience. Owner is extremely friendly and happy to assist in the best way possible. The turtle is a great add to ensure they make their mark and you don’t forget them!"
"Great place to go. The owner Charlie is very friendly and knowledgeable about each product he carries. Very personable as well. The turtle is great to play with too!"
"Charlie assisted us in buying products for our hookah. He was such a delightful person. I will definitely be sure return anytime I need products for the hookah. Always reasonable pricing and great service."
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