BMW of Waterbury Service Center
133 Schraffts Drive, Waterbury, Connecticut 06705
About the Business
BMW of Waterbury Service Center is a premier car repair facility located at 133 Schraffts Drive in Waterbury, Connecticut. As an authorized BMW service center, our highly trained technicians are experts in providing top-notch maintenance and repairs for your BMW vehicle. Whether you need routine maintenance, such as oil changes and tire rotations, or more extensive repairs, our team is dedicated to keeping your BMW running smoothly and efficiently. Trust BMW of Waterbury Service Center to provide exceptional service and care for your luxury vehicle.
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Contacts
133 Schraffts Dr, Waterbury, CT 06705, United States
Hours open
Monday:
07:30 - 19:00
Tuesday:
07:30 - 19:00
Wednesday:
07:30 - 19:00
Thursday:
07:30 - 19:00
Friday:
07:30 - 18:00
Saturday:
07:30 - 18:00
Sunday:
Closed
Reviews
"Very helpful in explaining what needs to be done and helping to save me some money. I trust this service department because of Jason. My previous BMW dealership was not efficient, thorough, or trustworthy."
"Haley is very professional, welcoming and attentive. She followed through with all of my concerns and I received my car with no problems. Thank you for having such a knowledgeable person in your company."
"Ms. Haley delivered 5 Star Personal experience. She was personable, knowledgeable and professional. She kept me informed through my entire several day service "ordeal" at the dealership. She gets a solid 5...Hoffman service gets a Solid 3!"
"Very happy to deal with Haley in the service department. She went out of her way to help me with a concern I had, and she was very friendly. The rest of the crew there was pleasant as well! Thank you."
"I don’t usually have my car serviced at BMW of Waterbury but they were able to accommodate my schedule when I needed to have an oil change. Haley was welcoming when I arrived. She asked if I wanted to receive a video of the person doing my service to see what s/he saw. I said yes. We also discussed other potential service needs because my car has high mileage (199400+). I agreed to two additional things and she told me the estimated cost. She confirmed that I was going to wait, told me it would take about 90 minutes and pointed me to the waiting area. After about 90 minutes, Haley reviewed what was done, asked if I wanted one of the other services she suggested and I said no. She also asked if I received the video of the technician looking under my car. I did not and she sent it to me. I paid her and she told me where my car was parked. My car was washed and I left a happy customer. The only reason I didn’t give 5 stars is because of an odd feeling I was left with in considering the $5000+ in additional services she recommended. I guess I didn’t walk away feeling clear about what I absolutely needed or what was just being recommended."
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