Expert Auto

"This is one of the best auto repair places in CT. They are honest and have reasonable transparent pricing. The owner and team are all kind and respectful which is not always the case with smaller reasoably priced places that sometimes act as though they are doing you a favor even though you’re paying for the service. I highly recommend Mark and his team."

"This has been a terrible experience for me . I have previously brung in other cars over the years but this experience not only frustrated me . I was on the verge of losing my job. The owner took my car knowing that he did not have anyone to service it . I came in to pick my car up and was told that he or staff broke the key off in the ignition. The owner promised to have it fixed so I can bring the car to another shop . My car has been sitting in the lot for over a month and the owner hasn’t so much as called me ONE TIME ."

"Was very nice and helpful! Car needed a oil change and I asked them to check the brakes. Showed me the worn brake shoe and replaced them on the same day. I highly recommend them!"

"DO NOT BRING YOUR CAR HERE! I got my car back in worse shape than when I dropped it off- meanwhile the owner made it seem like my car was fixed and road ready. I brought my car in to get an oil leak fixed, about $1,500 for the repairs. When I got my car back, oil was present all over the engine. But I gave them the benefit of the doubt and assumed it was just dirty from the original leak. So I cleaned it off, but within the month I noticed the oil did not stop leaking and again found the engine covered in oil. So I bring it back to Expert Auto and of course the owner "repaired" it for free since we had already paid for the work to be done. BUT! At the last minute when I was going to pick up my car, he claimed that he could not find his copy of the receipt for the work of the first oil leak repair. He did not request that we pay again, but seemed like that was the route he was going for. I told him I had my copy and that I would show it to him when I got there. He tried to UNLOCK my glove box (thankfully I gave him the valet key that only allows you to turn the car on and does not open the glove box) and he tried to find MY copy of the receipt. Which is... Sketchy to say the least, especially when I told him I would show him myself. He ended up damaging the lock on my glove box while trying to get it open. Fast forward to now, I had an engine light turn on. Obviously I did not return here after all that happened. So my new mechanic went to look at my car and found that the work that they apparently did TWICE was never done correctly, and had to do the same job again as they did at "Expert" Auto. So I had to pay AGAIN for the same work they had "done" twice :) Save your money and your time and go somewhere else."

"The staff went above and beyond to help fix my car in a timely manner and everyone was very nice and explained everything in a way I could understand. Mark the owner was always so friendly and put my mind at ease as I waited for my repair that took a few days to get done, as I was squeezed into their tight schedule. Prices are reasonable and service is excellent!"