Mt. Carmel Wine & Spirits Co.

"I’ve lived in Hamden over 30 years and never went to this place. I thought it might have been too expensive. Needed a nice bottle of wine to bring to a dinner party. Wow, it’s awesome. Prices are decent. It’s immaculate. I think someone dusts every bottle every night. The staff were amazingly friendly. And it had a hometown feel to it. I felt like I was in a little rich town in Vermont. I’ll be back."

"Friendly environment, good prices and varied offers. As a bonus, great background music and knowledgeable staff that can help you learn and try new products. Will go back!"

"The absolute go to shop for wine. Bob and his staff are incredibly knowledgeable. Highly recommend."

"Was sold a corked bottle. Swore I’d never go back. My partner bought me a bottle from there for Xmas. It’s corked too. Just poured it down the sink."

"Just spoke to Bob which I assume is the owner or manager of your fine establishment. I purchased 2 bottles back on May 30 for $125 a bottle. When I re-ordered I was informed that the price did go up as result of lack of supply. The new price was $175 a bottle. When I finally did find a copy of the sales receipt from my wife's May 30th purchase and I was surprised to see that you had increased the price by 36% and I would have expected you tell me how much you had increased the price before I bought as 36% increase in two weeks is significant. (I made you aware when I purchased the wine that my wife bought two bottles a few weeks back but I was not sure how much she paid and asked you to look it up which you said you could not do - I now understand why). Anyway, so I called your store and asked why you increased the price by so much and your explanation was that to replace the wine you would now have to pay $250 for the same bottle....I said ok and the did a quick web search and it turns out that I can buy up to 31 bottles at 129 a piece today (see time stamp upper left corner in the enclosed screen shot) from a another distributor. So bottom line, this will be my last purchase from your store and I will for sure to tell my fellow wine lovers about my experience at your establishment. I wish you all the best going forward as I am sure you will do extraordinary well given you business practices. "Cheat and deceive" your customers and they will line up to buy more. PS: I will have a wine tasting between the bottles I purchased from you yesterday and the ones I purchased today to see if they taste 36% better. I will let you know how it goes. You never know."