Gigante,

660 White Plains Road, Eastchester, NY 10709

"My experience was very pleasant ! I booked a surprise birthday party in the private room for my boyfriends birthday. The host Gianna communicated prompt via email. She also made sure we had everything we needed the day of the event , and accommodated us with the room. There wasn’t any confusion with each persons ordered , although it was a lot of people (30+). In addition the place was beautiful, and the food, and music was awesome! We could hear the music through the doors of our private room, which lead us to the dance floor. The customer service was amazing . I would definitely visit again. Pics look the exact same online as they do in person."

"I booked a table here for 2 to celebrate my birthday. We arrived around 10 minutes early and were taken to the bar area (which had no available seats but there was an empty couch) to wait. We waited and waited. While at the bar, no one approached us or offered us anything. About 10 minutes after our reserved time, my husband went to the front and hostesses were not there. The security guard told him that he will let her know. We saw the hostess that sat us down a couple of times walking passed us. After a few more minutes, we both went to the front and they were just there talking. They sat us immediately in the worst possible table available between two other parties. We were all so uncomfortable and close together. Our waitress was very nice and the food arrived quickly. The space has great ambiance but the light is very dark - we couldn’t even read the menu. The food was very average. I got the salmon and it had absolutely no taste. It included vegetables, mainly potatoes but they also put a chunk of ginger. With the darkness in there, I unknowingly ate that big piece of ginger thinking it was potato. The drinks were ok but very light. We both got different ones but they tasted the exact same (very limey). When I booked, they asked the occasion and I put birthday. Throughout the night, we saw about 6-8 tables (including the one to our left) get celebrated with a musical break, a dessert and candle. They always post about how they celebrate birthdays which is why I booked with them. Unfortunately, my time never came. No dessert, no song, no candle, nothing. And to be honest, at that point we just wanted to leave. After the restaurant hours are done, they turn into a bar/club. We had one of the latest reservations because we intended to party after dinner. As we were finishing our meal, the party started and a random waiter was cleaning around us, he even took some items off our table without uttering a word. It was a very clear “move” or “get out of this section” to us as we were the only ones left dining in that area. The big parties were still receiving regular dining services. Overall, the space is great but the service and food are average. Personally, as a Latina woman I didn’t feel welcome and I wouldn’t go back. People in big groups and white couples were having great experiences based on what we observed."

"I can't rave enough about the incredible experience we had hosting my daughter's christening dinner at Gigantes. The service was beyond impeccable, and the food? Hands down, the best I've ever tasted (our guests felt the same as well). The private dining room was absolutely perfect for the vibe I was going for – stunning decor that added a perfect touch to our event. Gianna, the manager, was a pleasure to work with. She made sure everything ran like clockwork, and her attention to detail was next level. Every request that we had was met with a smile and zero hesitation! The waitstaff at our event were just as attentive and pleasant. They worked around a bunch of kids running around and managed to keep every drink full. Everyone who attended was bragging about the service and food on their way out. If you're looking for an unforgettable dining experience with top-notch service, this is the place. Five stars without a doubt!"

"I came here randomly on a weekend, and it's very nice. Food was great, as well as the service. You may want to dress up a bit. It's also better to make reservations; we didn't have any but they were able to accommodate us."