The Home Depot 346 Middle Country Road, Coram, NY 11727

"Not sure how they’re the biggest kitchen cabinet dealer in the country but I’d never buy a kitchen from them again… first of all, there’s damage to 3 cabinets, HD doesn’t want to hear about it, I’d have to order another cabinet and return the one I received. I have damage to 2 other cabinets and the same policy applies….. this job would never get done. The HD app completely sucks. Even if you search for a specific cabinet, the search engine won’t show what you asked for. This whole experience has been super stressful and I have 45+ years of experience doing kitchens, imagine people who are new diyers trying to figure out the stupid app and then dealing with the damages and inept people who are supposed to help you…… never again…. Terrible experience"

"Today January 30 2024 I was at the Coram Home Depot, I was purchasing electrical materials for my sisters house in rocky point. We were purchasing a lot of materials so I decided to try the pro desk, I was greeted by Maria and Petal who were extremely helpful, they assisted me in opening a pro account for my father and added his military identification for additional discounts. They were both so amazing, nice, professional. Maria assisted my dad with installing the Home Depot app on his iPhone, she scanned his military identification and applied everything into his account, Petal took our order of materials and informed us that because it was over a certain amount she could send it to the bid room. The prices came down and saved us money. We had 3 shopping carts of materials and Petal rang everything quickly and explained that we can now send our future orders in for pricing and possible discounts. Overall I couldn't thank both Maria and Petal for all of their help. I recommend anyone with a small business to go see them at the pro desk at the Coram Home Depot."

"So disappointing. The customer service in the store is terrible. I stood around waiting for 40 minutes at 36 weeks pregnant for someone to help me in lumber section. After speaking to several people who called over the load speaker to find him. He came over took someone else before me and then told me he was unable to cut the wood to the length i needed. Even though the man he took before me he did cut his wood to the length he wanted. Drive the extra few minutes up the road to Lowe’s on 112."

"Their installation estimate program is a scam, I reached out and someone named Eric H from Sunray services came out to look at my furnace "mind you it is not working and cold outside" he stated he would email me an estimate within a day or two, I even emailed him over the weekend, no response. They shouldn't state they have this program when they really don't or they don't send responsible reliable people out"

"The worst home depot I've ever been to. Came to simply replace a nut and bolt for my trailer. 90% of nuts in all sizes were out of stock. Waited 15 minutes for assistance that never came, went to customer service and had them call over the PA for assistance, waited another 15 minutes only for nobody to come. Spent almost 45 minutes in the store and accomplished literally nothing and couldn't get help from a single employee. Seriously unreal."