East End Hi-Fi

""I had an excellent experience shopping at the East End Hi-Fi. Chris Russo provided exceptional service, being prompt, attentive, and offering valuable advice. The vacuum tubes I purchased, which are difficult to find, were priced very competitively, and the product arrived in perfect condition. Highly recommend!""

"I have purchased a lot of high end audio over the years, and Chris is definitely among the best I have ever dealt with -- very responsive & knowledgeable service, combined with great pricing. I will continue to do business with Chris for the brands he carries!"

"Christopher helped me out so much and was a wonderful help in regard to getting me the tubes I needed. This is an amazing place to go for your audiophile needs and he is very transparent in regard to what will sound good and what will not. The KR KT88 quad will knock anything out of the park (golden lion or even kt120) with detailed bass response and rich midrange these tubes transformed my Rogue Cronus Mangum 2 into quite the amazing amp worth every penny. I will be staying with East End Hi-Fi for all of my audio needs."

"Chris went well past what anyone would expect from any dealer. What could have been unsolvable with any other business concern was resolved expediently. I could not be more pleased nor impressed."

"I purchased a pair of Cube Nenuphars in late July and began the break-in process in August. I soon discovered a driver distortion issue, most likely occurring during transit between Poland to Chicago and to my house. Chris of East End Hi-Fi and Jon Ver Halen, the Refined Audio distributor, quickly dispatched a technician to address my driver alignment issue in my home. The customer service of a company can better be assessed when things don't go smoothly, and Chris and Jon fully resolved this issue within two days. I am thoroughly enjoying the new Nenuphars and echo the many positive reviews found online. Chris is very knowledgeable in the audio industry and was a pleasure to work with."