Connecticut Stone

"First time, Last time - walked into CT Stone to quote blue stone and stone veneer for my fireplace. The sales person gave me a quote same day but mentioned I would need to bring in a plywood template to custom cut stone before I could place my order, a few days later I brought in my template and the exact sales person who quoted me had no idea who I was and asked why I made my template from plywood..Then his supervisor told me the initial quote he provided was wrong and I need a new one. It took a full week to get me a new quote. Finally I was able to put a deposit down to start my order (2.5 weeks after the first quote) and 3 days after I paid I get a call saying their cutting saw broke and my order was pushed 30 days out. The quoting process was painful but the fact a large stone supplier has a single saw to cut material is just laughable and the last straw. I pulled my order and went to Coastal Stone in Milford, they got me my stone in 3 days and beat the price by over $300 without me even showing them their quote. They were super knowledgable unlike the salesperson I had at CT Stone."

"Terrible service. I hate walking into this place. I shopped here years ago and spent alot of money when we built our house. I have gone in twice in the last 6 months for a new project and have felt like the staff is judgemental and rude. It feels like they are sizing you up when you walk in to see if it is worth their time to stand up and help you. Last time there, I had to go to the greeting desk and ask for help. While standing there, I was rudely ignored while staff finished their social conversation. I have since gone elsewhere and spent plenty of money with another company. I will not ever go back to this place."

"CT Stone was the perfect solution for our “DIY”mini patio. Their prices were VERY affordable, they had everything that we needed already in stock and offered same week delivery. (Actually, everything was less than a week delivery!) I want to shoutout Peter who helped us through every step of the way - answered all of our silly questions since this is our first time building a patio, and offered feedback that was actually useful. Peter returned all of our calls very quickly and even called back to make sure we were doing alright during the “building” process. He sold us the perfect amount of product and we could not be more grateful for his advice. CT Stone is definitely a SOLID company, I have nothing but good things to say!"

"Went to CT Stone to purchase stone veneer for a retaining wall but wanted the stone to blend with existing stone on the house. Our salesman was very helpful and arranged for us to select the stones we wanted them to use to create the veneer. We were assisted in making our selection by two of their other employees. They actually let us pick through several pallets of stone and select only the stones we wanted to use. Customer Service at its finest!"

"CT Stone has been a great company to work with throughout the years. They've fabricated many different stone fireplaces, counter tops and stone panel slabs for a number of projects we've been involved with. Very professional and a pleasure to deal with."