Plimpton & Hills Fairfield 195 Tunxis Hill Road, Fairfield, CT 06825

"I was able to buy all the parts needed for my new boiler installation through my contractor at this location! I dealt with Brant who works at the counter and was so knowledgeable about every question that I had! He took his time to make sure my order is filled correctly at the receiving dock! He is very courteous, professional, fast at what he does and greeted every person who walked in almost by name. He pays attention to details and quickly finds mistakes to be made! I had to go back there three times, as more parts was needed and some needed to be returned. He helped me every time and I never noticed a sign of tiredness and was happy to help every time! He is a very valuable asset to this company and I hope, he gets enough recognitions for his efforts and hard work! Thank you Brant to make my experience with this company so smooth and pleasant."

"Outstanding customer service experience from Gene at the counter, and all of the hard-working people in the deliveries department!"

"I delivered this morning 3/17. Arrived 0400. Receiver Moses came in at 0530, they open 0600. They have garage docks so I lined myself up to try and make it easy but did not need too. Moses explained, park in street, put tail end right in front of driveway to garage docks, he will put palletjack in trailer. Moses put cones out on street with flashing lights so cars do not hit us. Unload time, 5 pallets 10 minutes. Super easy and Moses is a nice guy to work with. Happy St. Patrick's Day!!"

"Well I have spent over a hundred thousand dollars at the Fairfield location in the past. I called today to get some prices on AC units and was treated rudely and was put on hold several times for a total of 18 minutes before someone finally picked up. I told him don't bother I'm all set and his attitude was whatever goodbye. Go to Whites plumbing in Orange, great customer service and pricing and Winair for heating and AC. Just terrible!!!"