Decker & Beebe, Inc. 404 Ashley Falls Road, Canaan, CT 06018

"Well I need an old broken wall oven disconnected and an old broken stovetop disconnected so I can take them to the transfer station to recycle them in the metal bin. But long story short this place would only do that if I bought an appliance from them. I have yet to even purchase an appliance but already feel pressured by their policy. I have been trying all summer to get an electrician to come help from Canaan to help with no luck. So I am on a waiting list of 3-5 weeks for someone out of town."

"Horrible Experience and do not even waste your time unless you enjoy being taken advantage of and ripped off. I recently had a water heater install completed and to start with, It was NOT the correct model I ordered and a cheaper model was installed and I was over charged almost $300 on the water heater alone. I was quoted 3 hours labor and the job only took 1 hour and 15 minutes in total from arrival to departure. I had also shut off and drained pipes myself and since when after a job is completed do they use your 11 year old parts on a new system and now it is the Customer's job to be required to purge the air from the system and told you should have hot water in a half hour or so?? Please do not think A local company is the way to go because apparently a mans word is no longer valued and when you see the employees eating lunch or your time after they left, it leaves a very sour taste in one's mouth. Needless to say; First and last experience with this company and a costly Lesson Learned in the process."

"Decker & Beene have been taking great care of my plumbing & associated needs since the last century! Their promptness, expertise, & level of service are all excellent. They stock quite reliable & well-manufactured equipment. They’re a superb asset to our Community! I recommend them enthusiastically!"

"The two delivery people who delivered and installed three appliances were terrific. They managed an involved installation with great competence and, afterward, were as patient and helpful as could be in giving advice on how best to use the range, dishwasher and range hood we'd purchased. We're very happy Decker & Beebe customers."

"I struggled for months to find a cost effective easy way to replace my built-in oven. None of the places I visited had a satisfactory solution. Then I went to Decker & Beebe. Brooke did thorough research and gave me three choices. Then they sent the installers to see which model would fit. We made a choice and got a good price. A week later it was all done. The installers are true professionals. They did a great job. Decker & Beebe will be my "go to" place for appliances in the future."