Dogtopia of New Rochelle

"I was looking for a way to socialize my dog and help him with his anxiety around other dogs and people. The Meet and Greet was really great - they walked him around the room and helped him get comfortable with the other pups. He came home happy and loved it. Unfortunately the regular daycare service didn't hold up. Our very next visit I put him in daycare for a full day. I didn't see him on any of the webcams and by lunchtime I was worried so I called to ask if he was okay, and they just said he's feeling timid and staying underneath the table. I was very worried because I didn't see the handlers make any attempts to make him feel comfortable or socialize with the other dogs like they had on my first day. When I picked him up, he STUNK, like he smelled like a person who hadn't washed their clothes or showered in weeks, and he was absolutely filthy. His hair was sticky and dry, as if he was laying in urine all day and his paws were black with dirt. He was very sad, not at all like he was the first day. We gave him a bath right away and the water was grey from the filth on him from that one day. I couldn't believe they would send him home like that. My dog is shy, but he doesn't deserve to be neglected all day. They didn't do anything to take care of him or socialize him like they claimed. I won't be bringing my dog back here."

"No reason to look further. This is the place for your four-legged children. The people are great, the facilities are great, and they give them treats! People are easy to get along with and they go out of their way to accommodate pets and parents. I love that they have a camera and you can look in and see what is going on. You will not beat their prices, the people and the people that brings their dogs their!"

"The receptionist was very nice and answer all of our, many many, questions. The staff that took care of our puppies was able to win Penny over, she was suspicious at the beginning, and did not want to go in. This was her first experience. On the other side Loki was even too excited, but they were able to handle him just fine. It was fun to check what they were doing with the cameras and having a parking lot so spacious made it easy to let the dogs in and out of the car."

"This was my first time at Dogtopia. I wanted my dog Nelson to go to daycare so he can socialize more, especially since we work long hours and we hate having him be alone all day. During his trial the staff was so nice and welcoming. They made sure to give me a tour around every room in the facility and explained everything and the daily doggy schedule. After his trial they even let him stay the day. I was put even more at ease because they have cameras where I can watch to make sure my dog wasn't being crazy lol. I highly recommend this facility and I'm so glad we found a place for my dog to get some energy out!"

"Great experience! We were a walk-in for grooming and they were able to accomodate us. They did a great job and they did not take forever to do it! Bella looks gorgeous! (the photo is from today, the grooming was a few days ago so she now needs brushing but she looks great!)"