Chick-fil-A West Hartford 509 New Park Avenue, West Hartford, CT 06110

"Owner Darell Jackson was very attentive courteous with a big smile. I forgot to buy something to drink and he came by to check up on myself and coworker and he was very nice offering to get me my drink. When I went to pay for it I had change coming to me and I told him to keep it for going out his way and he said no that it was ok. I had to give his establishment a 5 star for his service and even the maintenance person was very nice. We felt like we was in a 5 start restaurant being served. We will definitely come back."

"Chick-fil-A stands out among fast food joints. This location is notably clean with an exceptionally attentive staff. The chicken sandwich is irresistibly juicy, truly setting a high bar. Their waffle fries are also a must-try, perfectly crispy and flavorful. While the chicken tenders are average, the sandwiches and fries are where they really shine. Highly recommend giving them a try!"

"My whole purpose for dining in was to get a hot sandwich! Wrong! Nuggets hot! Wrong too! Guess I got to chicken from early hours rush. Sucks! Worst experience I ever had at any of these franchises. And I'm from SC..good thing is I won't see this particular one again! Dueces"

"Used drive thru. Staff was great but I'm beyond disappointed with my waffle fries. It got worse as I reached the bottom of carton. Smh. Looks like they saved all the crumbs from previous bags and decided to clear out the freezer for the end of month rotation. If it were not for being on a road trip I would of went back and asked for some legit waffle fries. Then again, with all these viral videos of what workers do to peoples food when they complain makes one a little hesitant. I will just make sure to not stop here on my next road trip."