Supercuts 1799 Post Road East, Westport, CT 06880

"First I was called to the chair. The chair had a major tear in the center. There was hair on the chair and at the foot rest as well as all over the floor. It’s obvious no one cleans up as there were multiple hair fragments of different colors on the floor. I told the hair cutter to clean it up before I sit. .Thr prior client left and no one sterilized or changed any hair cutting tools. I am semi bald and my haircut was about 4 minutes and $32. If the place was clean and adequate sterilization and hygienic conditions I would not have written this review. The haircut was atrocious. I will visit another barber to organize the few thin strands of hair I have left. The experience was just shameful. Obviously the store has no oversight. The place is dirty. The waiting chairs also have holes and are extremely uncomfortable"

"Just horrible quality - got haircut under 8 minutes - tells a lot about quality (usually 30-40 minutes at my regular place) so really it’s super quick and expensive if think about cost per minute. She quickly trimmed sides without double checking if some spots need to go over again, she didn’t dry up hair at all to see if something sticks out (obviously when it’s wet it doesn’t show actual result), top was done with scissors but only front but even more horrifying thing - she didn’t even try to clean cut hair from my face etc, so I was left with chunks of fallen/cut hair all over my face and she said it’s done, never go back again (obviously horribly uneven haircut after hair dried up). Please don’t even bother to respond to this, you had enough similar reviews and looks like did not do anything about. It was May 25, 4:10pm."

"I visited Supercuts in Westport on Sunday March 26th. The store was not very crowded and I was seen fairly quickly. The woman who cut my hair spent all of 7 minutes on it and it looks it. My hair needs both clipper and scissor cutting, which I told her. Most times I have my hair cut, the scissor part takes longer that the clippers due to cowlicks on both sides. This woman spent 1 minute tops using the scissors. I was in a rich and really didn’t realize what a horrible job she did. I do not get her name, but she was a shorter slim woman, soft spoken with dark hair. By far the worst haircut of my life. Most other visits have been average but this was far below. Not sure what the rush was, as there was only 1 person behind me and 2 people cutting hair. I won’t be back."

"GO TO THIS LOCATION! All of their haircuts include what other locations only offer for an extra MVP package cost (like back massage and steamed towel). I went for the first time yesterday and their stylist Desirae was very helpful, confirmed at every step of the way that she was cutting my hair to my liking, and gave me useful information. I would highly recommend this place!"

"The haircut is mediocre at best, but still appropriately priced considering they are considerably less expensive than other options in Fairfield County. However, the customer service is beyond terrible - I've never seen one of the women smile or welcome a customer and they mumble through the entire process as if you're doing them a favor by being there. Also, and it can't be attributed to this location in particular, but the online check-in is completely useless. The estimated wait time has absolutely zero correlation to reality. So, long story short: Price is fine, haircut is fine, service is dismal."