Walgreens

"This pharmacy is the world's worst pharmacy. I went to pick up my prescription that the doctor sent two weeks ago I went three times all three times they said they were still working on it..the fourth time I went they gave me only one of the prescriptions and not all of them. They will do this or they’ll just close their drive thru at their leisure so you never know when they’re open or not. The lady that is there is always so rude. It is so frustrating and really ruining my life because I rely on these prescriptions."

"You guys need to change your online hours. According to Google walgreens on silver lane close at 9pm on Saturday! But Shows that there open till 11pm! Update please"

"It now takes a minimum of two attempts to pick up a prescription. They will no longer fill the order if you don't have insurance until you physically show up to get it. After the pharmacy being unexpectedly closed several times, waiting in line for 30 minutes and finally getting someone, you're told to wait while they fill it. I've gone through my entire 34 years on this planet without having issues picking up a prescription until now. It's not worth the hassle in coming here anymore."

"I've had so many issues just refilling my prescription that has been the same for many years. They even refilled it with the wrong amount. Had I not noticed I would have been out half of my meds. The person behind the glass acted as if she couldn't do anything about it. Finally suggested that I cancel it and put in back in again. Horrible customer service. The latest round of issues was that my prescription all of a sudden would have to be filled at a specialty pharmacy. Needless to say I'm switching. These meds are essential to my life. Customer service has continued to go down hill. Unconcerned staff and not knowledgeable."

"Zero score, not even a One Star!!!!! Over 20 years with this Silver Lane Walgreens and I no longer go here since incident! Wednesday Feb. 9th, 2022 the following was experienced: Poor customer service, I was told to call my doctor to call in prescriptions again because of confusion with where they (Manchester Walgreens near Manchester Hospital) were sent to be filled but they said that the one on Silver Lane was initially sent the prescriptions so they couldn't fill my order. Then back at the Silver Lane Walgreens store (by phone) I was told the prescriptions were not available anyway but it would come in by Monday. Note: I needed pain medication and medicine for infection. Later on that morning I looked at my email and one of my medications was ready. Couldn't believe it because of what they had told me earlier & I hadn't even call my doctor to reorder. So it was picked up. Then later in the day around 3 pm another email came through with the other med. which was ready. I went to pick it up at the drive thru window and after 10 minutes got no service and left. That's with ringing for service and it took time for them to even answer and said someone would be there in a minute. No other customers were around inside needing service. I left with out prescription. Went to CVS and got my needs met in less than five minutes when they were very busy. I can now see that I'm not the only one that has changed pharmacies. Today (Sunday) I received another email from Walgreens that they couldn't fill my prescription because it was too soon. Makes no sense because I never reordered. Who knows what is going on at that store but it's one that district manager needs to look into and address."