Osaka Asian Restaurant

"I would never recommend for anyone to attend nor will we ever go back. When calling to place an order the background noise was so loud you could barely understand the employee. We placed a large order (around $100) and one of the items being a salmon skin roll. The employee kept repeating something saying “salmon….(unintelligible)” while the phone service was cutting in and out with loud yelling and loud music in the background. In addition to the background noise, the employee kept cutting us off. That being said, when we got home (20 minutes later) the order was wrong. Unfortunately, we cannot eat raw seafood which is what we got instead. I called and explained the scenario and gave the check number to make it easier on them to look up. She started yelling at me, not even allowing me to finish talking. She said that’s what we ordered and when I asked for money back she was even more furious at me telling me how wrong I was. I proceeded, trying to explain the situation and how I could not hear her in the initial call. She would not let me finish. I asked her to stop cutting me off and then she hung up on me. How unfortunate, we even got take out and left a hefty tip to a carry out order. Only asking for $7 back from a $90 order with a tip larger than what we are asking to be refunded for food we cannot eat. The food was not even great, it was just mediocre. Talk about being taken advantage of, never again will we go back. Never will we recommend anyone to go, and if we hear someone mentioning to go there, I will for sure tell them to go somewhere else. If anyone wants recommendations for better places, go anywhere but here. The only reason I am giving 1 star is because I have to in order to post a review, or I would’ve give 0 if I could."

"My experience this time wasn't so great. We had hibachi and the chef was awesome. But we were the only party in the restaurant for a good amount of time and while I'm sure there were plenty of take out orders the sushi rolls we ordered didn't arrive until after the hibachi chef had finished, so we had to take our rolls to go as we were stuffed at that point. Also, there was no running water in either the men's or women's bathroom. My son soaped up to find he couldn't rinse his hands off..."

"Osaka used to be awesome. It’s been a few years since I’ve been there. I was really surprised that the quality of the sushi went downhill. I ordered the Queen roll and the big mama roll. The big mama roll was okay, but the Queen roll left a lot to be desired. It was also very skimpy compared to all the other sushi rolls on the table. Not sure why? The roll itself is over $16. I attached a photo. The spicy tuna also tasted like blended up tuna in a can with spicy mayo. Kinda gross to be honest. I expect to pay premium prices due to inflation, but when the food isn’t good it’s disappointing. :("

"Our family loves the taste and presentation of the amazing food at Osaka as well as the attentive service. We know we can count on a great experience anytime we visit! We have so many favorite dishes including salmon margarita appetizer, tempuras, tuna tataki, funky monkey role, sushi dinner, salmon sashimi, habachi dinners, chicken fried rice, and the lost goes on! Thanks for a great experience every time, Osaka! - Green Family"