East of the River Veterinary Emergency Clinic 222 Boston Turnpike, Bolton, CT 06043

"We took our goldendoodle Jack to the ER vet for a blockage. Dr. Pikas monitored him overnight to see if the material would pass through, and when it wouldn’t, he called the next morning letting me know Jack would need surgery. Then Dr. Kalos took over for surgery that afternoon. They communicated well with each other and didn’t miss a beat! Both of them took time to call me and update me on the situation at different points in the process. They answered all my questions and didn’t ever make me feel rushed to get off the phone. They were also very mindful to give me an estimate of the total cost each time we talked. This is not our usual vet (only came here for the ER) but I am considering switching! Every time I call our usual vet, the staff are rude and short with me. They sound too busy and act like I’m an inconvenience. Every time I’ve called East of the River, from the moment we thought Jack might have a blockage to two days later when we picked him up from surgery, EVERY person I spoke to was professional, patient, and caring. They were willing to answer my questions and put me at ease. Pet emergencies are stressful, scary, and usually expensive. Thankfully, their staff understands this and they don’t add to the stress by rushing you out the door. They are sensitive to you as the pet parent and help you understand what’s going on. THANK YOU to everyone here for taking care of our Jackie boy!"

"This place is amazing.....they treated our bird for egg bound and prolapsed vent and were completely open and honest through the whole thing.... answered everything we asked!"

"Everyone here is amazing. A rat in my care was struggling to breathe and after calling several emergency vets in the area, East of the River was able to admit the rat over the phone. When I got there, they started care immediately and told me their plan for her right away. I’ve been to many emergency vets and know how chaotic it can get, but the staff was extremely organized and made sure all my questions and concerns were answered. They are also upfront about every option your pet has and will not judge you for your decision. I am beyond thankful for everyone there who helped me that night."

"We had to take my dog in 4 days after her welfare checkup. They were willing to take her in the night...but since she had settled down we chose to wait for morning. Already had a check in for 11:30. They are good to pets and answer questions as best they can. They even sent me home with some foods for my finicky pet. Especially now that we need to change her regular food as having issues. Older dog."