Petco Vaccination Clinic

"everytime i walk in the store i am greeted with a smile and assistance"

"Horrible customer service. I have my dogs vaccinated and now they are refusing to give me a prescription for heartworm meds that they said they were going to send me in my pet records so I can order. Qnd then tell me to use the script for my other dog that I filled 6 months ago because there's one there. Yea well that script is also for dogs under 50bs and my dog is over Not to mention the lady vet that's been at the east Longmeadow vet on Saturdays likes to abuse dogs. She stuck my dog with a needle multiple times to get blood and went straight in like a job and not actually trying to draw blood"

"Definitely don’t recommend. I scheduled an appointment and the vet left. So I showed up to my appointment half an hour early and no one was there. They didn’t notify me or anything. I scheduled my appointment in advance and even had text messages with confirmation several times through out the day. What the hell. Super unprofessional. Save yourself the trouble and go somewhere else"

"Vaccine Clinic: Staff members were very nice, but unbelievably, the vet did not seem experienced dealing with nervous cats. I brought my cat in for an FIV test. He was meowing loudly (not hissing, growling, biting, swatting, etc.) in his carrier because he was scared, just like every cat I have ever brought to a noisy vaccine clinic. Well, the vet looked for any excuse to turn us away. First, she insisted that I had proof of his rabies vaccination. Good thing I had a copy on my phone. And then she interrogated me about his ear tip, if he was feral, and why he needed FIV test. I explained that I had him fixed as a feral at Dakin several months ago, but he is friendly so I brought him indoors over a month ago. He was being tested for FIV because he is being adopted out. The vet then claimed that Dakin always does an FIV test when they neuter (incorrect) and that they don't fix feral cats (also incorrect). I explained that he had been microchipped at a vaccine clinic and had also been treated at the vet without any issues. He never bit or scratched anyone. I even offered to take the cat out of the carrier and hold him, which would have stopped the meowing. She then rudely shut the door in my face, and did end up doing the blood test, which went without incident. On his records, she indicated that they were unable to weigh, take his temperature, or examine him due to his behavior. Really? I saw them take his blood. The cat laid still and didn't even try to get away. All the other clients had dogs so perhaps it is okay for dogs, but I definitely wouldn't recommend bringing a cat here!"