Walgreens

"I went to pick up my medication on 1/16/24 at Walgreens 82 N Plank Rd Newburgh NY. The male employee threw me my insurance card on the counter instead of handing it to me. He wanted to charge me for the medication. I said no, is paid for by the insurance. He made me wait 30 minutes to check my insurance. I came me back after 30 minutes and still he haven’t checked my insurance until I was there standing in front of him. He asked me to wait another 20 minutes for my medication without giving the prescription to the pharmacy tech. I spoke to another employee that was stocking merchandise in an aisle. She went to the pharmacy tech and asked the status of my medication. She gave my prescription to the tech and after an hour, I had no medication and it took over an hour for them to tell me that my prescription had been sent to another pharmacy. Bad service from the counter employee. He needs to be retrained for people skills."

"Live in the area & appreciate this pharmacy. You can tell they work hard & their manager Xennielia is super sweet & helpful. People posting about lines…come on they’re doing their best relax & sit down"

"I have resorted to Amazon now because everything is always out of stock and the employees are not friendly when asked for help. Not sure why this store is even open anymore. Avoid at all costs like all reviewers stated. I was also racially profiled by a stocker he asked if I was looking for the Spanish isle? Not even sure what that was about. I left promptly. Please do not go here!"

"I use this pharmacy for the drive-thru capabilities of picking up - its never opened! Today, again not open so I had to go into the store to pick up meds - I’m Covid positive and don’t want to go into any public place. This pharmacy - Newburgh NY has two speeds; slow & reverse."

"This is the worst pharmacy ever. Never, ever enough help. ALWAYS a line inside and at the drive thru. You can tell the one employee they have working is always overwhelmed. Never seen anything like it. No wonder they can’t keep the help. And the fact that they completely close for lunch is ridiculous."