Dog Town NY,

40385 County Rd 48, Southold, NY 11971, United States

"The only place I will board my dog! Casper has been going there for over 6 years. He is well taken care of and we never have to worry when we go away. He is an older dog and he’s able to get the proper care and is looked after by the caring staff. Highly recommend!"

"I just picked up my golden doodle and husky from Dog Town, they had a two week boarding stay with daycare and full grooms before being picked up. They were well cared for and their grooms came out phenomenal (they smell terrific). I definitely recommend Dog Town for all of your pet care needs."

"Let me start by saying that I NEVER leave reviews, but I feel I have not choice but to share so that others avoid this issue. We booked our golden doodle for a groom. I gave very specific instructions including a picture of what he should look like. He has a beautiful shiny coat, and we have had him groomed quite frequently over the past 3 years. When I went to pick him up with my mom I knew we were in trouble when my mom let out an audible gasp when she saw him. He literally looked like he had been electrocuted, or like a caricature of what a mutt in an alley would look like. His tail was chopped so short it looked like a rope toy, and there were tufts of uneven fur everywhere. The groomer asked if there was anything she wanted us to "clean up" but there was zero chance she was ever touching my dog again. I left and took him home at which point my wife was near tears upon seeing him. I called and asked for a manager, and got a call back FROM THE SAME GROOMER. So that was awkward! I explained I needed a manager, and eventually the owner called me back. He was very apologetic and said this had never happened before. He said that he could have another groomer try and "fix it", but only at their Calverton location, which is 45 minutes from my house. He refused to offer any help at the location in Southold. I took him to Calverton today. The groomer there was very professional, but immediately told me that she was not a "miracle worker" and there was only so much she could do to fix this "hatchet job". She also said she had to fix 3-4 dogs from this other groomer just this week! She did a professional job, and did the best she could, but in order to do that, she had to go really short to even out the places where he had basically been shaved down. My dogs hair is now 3x shorter than it ever has been before, to the point where I don't even recognize him. I called the owner back, and explained that I should not have had to pay for this service, as the other groomer admitted it was not a professional job, and that she had cleaned up multiple other dogs done by this first groomer. Additionally, I had to devote three hours of my day to getting this fixed. The owner said the best he could do was a 25% discount off of a future grooming, which I find laughable given this experience. I WOULD RECOMMEND EVERYONE AVOID THIS PLACE FOR GROOMING AT ALL COSTS!!!"

"We've used their boarding services for years and recently got a new puppy with a ton of energy. We got a monthly daycare package and it has become a complete game changer for us. Our pup comes home tired and happy! I highly recommend Dog Town for all of your boarding and daycare needs! We also got the cutest collars and leashes for our pups. Thanks for taking such good care of our girls!"

"Our pup has separation anxiety so it was very tough to board her for the first time the weekend of our wedding. They were absolutely wonderful, making me feel calmer during a horrible drop off the night before and then were perfect the day-of. We will use them again if we ever have to!"