Red Roof Inn Mystic - New London,

707 Colman St Building A, New London, CT 06320, United States

"After reading reviews online I was skeptical but our room was clean and efficient for the one night we needed to stay. No fridge or microwave and the shower head needed to be upgraded. Felt more like a hose just spewing water but the water was hot so it was ok. The noise outside the room was a bit much but like I said one night and the price was decent."

"I stayed at this hotel because it was close to my job the first night I showed up a did a bed bug pre check because I never wanna have those again. The beds were filthy they were very unclean and one room had obvious signs of bugs I booked it thru Expedia when I tried to change rooms they told me there was nothing they could do.I brought it up to the manager he was rude and tried to blame me for the cigarette holes in the bed bug mattress even tho i don't smoke he tried to blame menfornthe filithy beds and bed with giant blood stains even tho i wasnt there very long or long enough to dirty anything. The lady at the front desk today was the nicest. Staff was very rude for the most part and told me to go somewhere else if I wanted them to clean the beds"

"I liked the location of this hotel. We can stay with peace of mind without any traffic disturbance. Rooms are spacious and all furnishing are decent and comfortable. Front desk staff are very polite and house keeping staff maintains the rooms in a nice manner."

"This place is disgusting!! First of all it’s ran down. When walking in to check in there was a dead mouse right outside the main door, in the lobby there was a cat just sitting there like he was apart of the staff. The lobby was dingy and dim! I was checked in by Raj who seemed nice but when I asked for a decent room he giggled… So after being checked in I parked my car and walked up to the 2nd floor and happened to walk by another guests room and when I looked in the room looked like it should be on an episode of hoarders which told me that people live there! I get it times are tough but the way she had that room packed from ceiling to floor I’m sure there’s some nastiness in there. I get to my room and can’t get in… key card works but the door would not open. Finally Raj comes up and says u have to pull the handle upward to get in…. Who would have known!! Immediately after entering the room I notice a roach on the dirty lamp shade…. I go downstairs tell Raj about the roach and decided i didn’t want to stay there. He looked for a different room/hotel but no availability. So I had to tough it out for the night and Raj was so nice he gave me the office roach spray to help keep the roaches to a minimum!! Worst night ever!! Don’t want to forget the fact that I had a double bed room and the one bed had yellow stains all over the sheets…. Just plain nasty!! This place needs to be shut down, bleached and fumigated!!! Do yourself a favor and don’t stay here u might get cleaner sleeping outside!!"

"If I could give this place 0 stars, I would. I booked the room for 2 nights for myself and my fiancé. The price of the hotel room wasn't expensive, it was reasonable. But I know exactly why. When we entered the room there was a bleach smell that smacked you in the face. When I booked online, it stated that there was a refrigerator and there wasn't. There was a spot for it but it was removed. The bed was extremely uncomfortable. The bathroom was dirty and didn't provide any shampoo or conditioner. We only were provided with 2 towels. Before booking the hotel I did not read the reviews, which was a mistake. Before booking this hotel you should read the reviews and then decide if you want to stay. The feeling of the hotel did not seem safe. After reading the reviews and our experiences so far, we decided not to stay. We went into the lobby which was a literal desk and caution tape everywhere. While we were in the lobby one of the workers was arguing with a women who was an employee. The disrespect I saw offically made me want to leave. We told the man at the front desk that we had an emergency and needed to leave. The man stated that they are still going to charge me for the night that we didn't even stay. We were there for no more then 2 hours. Overall, the feeling of unsafeness and the dirty hotel room was unacceptable. I would recommend reading the reviews before booking and then decide from there. If you want to stay at a hotel that gives you the bare minimum and does want their customers to feel safe, then stay here."