Residence Inn by Marriott Hartford Downtown

"I had stayed here for 3 weeks when I came first time to USA for my work assignment and I should stay it was a great stay and felt like in home. Best part is their room which is equipped with a Kitchen and a living room. And the most loved part is the location which is very close to my Office."

"Stayed here for Volleyball tournament. Nice rooms but hallways smell. Room had no sheets for sofa bed."

"I was on a road trip with my brother and it was almost 10 pm when we got to the Inn and had no reservation. Most of the other nearby hotels were full because of a funeral the next day. The receptionist was kind enough to offer us a room but failed to mention that he was upcharging us. I only found out later that my card was charged $400 for one night. Is this how you treat people visiting your city? I will never stay at another Marriott ever again. The communication is poor and the customer service is awful."

"It has more of an apartment feel, they have little kitchenettes. It’s not luxurious at all but if you’re staying for a long time for business and you need a kitchen and a gym it’s a great place to stay. The staff are all amazing."

"The hotel itself is very run down, every area has a different not pleasant smell. The parking is not great, I don't feel great leaving my car in the lot given the area. Solo travelers, don't recommend walking around the area. For such a large building is extremely disappointing. I don't know what hotel others are taking about location and walk ability, those reviews made me book it, but they couldn't be more misleading"