Rinaldi's Pizza Enfield CT

"This has become our go to place for NY style pizza in the area, which is hard to come by. For some reason, thick crusted pizza is popular in western Mass. But thankfully, Rinaldi's has a thin crust, and they will bake it to your liking, which some other places refuse to do."

"What's with all the mozzarella? I ordered Pasta and sausage with sauce. It was like soup buried in cheese. I've ordered this many times, always very good. This one was terrible. I'll still order from you in the future but please go back to the way you always did it before."

"Placed my order for delivery. Paid for said meal and delivery. Noticed that my order was taking longer than usual so I tried contacting them. Received a message stating that they were experiencing a power outage. Totally understandable. It took a couple of hours to finally get someone on the phone. Was told that they never received the order on their end even though I can see the transaction on my end. I was told that I’d have to place a second order, having to pay a second time and that they’d refund the first payment..I also would like to mention that I placed the first order online which gave me the option to use a coupon. When I had to place the second order, they REFUSED to honor that coupon over the phone making me have to pay more than I originally did!! It’s been a few days and haven’t received that refund on top of the fact that I find it highly inappropriate that I was even charged a second time after already waiting for my order 2+ hours. The pizza here is decent but pretty overpriced and after this interaction, I will not be ordering here again. Definitely do not recommend. Worst customer service ever."

"Good pizza for a great price customer service is top notch. Pizza is excellent and I’d def go again"

"New owners, newly remodeled, and a delicious new menu. I’ve lived here a long time and have eaten the pizza from each owner, most good, some not. THE NEW RINALDI’S Is great! We can’t wait to try new pizzas and meals from their menu! We ordered a large combination pizza - for two of us. There was plenty left over for lunch the next day. We loved the crust! Just a sprinkle of corn meal on the floor of the oven to give that old time taste!"