Quality Inn

"Right off the highway. GREAT customer service ( they were amazing and sooo nice). The beds were SUPER comfortable and the breakfast was great. Didn’t have any problems. The shower head was amazing and had awesome power. The hallways looked brand new and smelled good but The only thing that caused me to put 3 stars was that it wasn’t the cleanest. The room smelled a bit like cigarettes (which was probably a guest that didn’t follow the rules) and the blanket had a stain on it, right on top of the top sheet so it was very noticable(I’m not one to look). Other than that it was great, very quiet and the guy at the front was so great."

"Had to do a last minute booking. Almost 200$ for a one bed. The chair in the room had an extremely suspicious white stain on it. Breakfast was about what you would expect out of a hotel like this. Staff was extremely friendly"

"Toilet will not shut off as far as running the sink handle had a leak in it so It sprayed water when it was on the laundry room was not that big the rooms had their own balcony area that was nice overall it was a good stay."

"I can't give this place enough stars. Myself and my husband have been weary with hotel/motel stays as we've had bad experiences the past few visits at other places. We came out for dinner with our in laws in West Springfield last night and didn't want to drive back to Worcester just to come back again in the morning this way to head to the Big E with the family. I called and spoke to Freddy who was very helpful with booking us a room and very accommodating with our arrival time. When we checked into the room it was very clean and welcoming. The bed was so comfy and no rock pillows!! I love the little outdoor balcony of our room. The bathroom was clean and the room was clean! Breakfast was the usual complimentary of eggs. Sausage and make your own waffles. My husband loves the waffle maker. Definitely a positive experience and if we ever need to stay overnight out this way again, we will definitely be staying here! Affordable and relaxing experience!"

"It was our first time staying at a hotel as a family. When we arrived at about 10 pm. The check in was very smooth and they made sure to give us a room on the ground floor so we wouldn’t have to be lugging both kids and bags up and down the steps. It was such a thoughtful thing. The room was very nice, they even folded the toilet paper. We have been to quite a few hotels and for the price this one was really lovely. Only good things to say about our stay. We had breakfast in the morning, the ice machine was broken but other than that it was perfect. They kept checking to make sure everything was full as far as coffee and the breakfast bar. I would and probably will stay here again when visiting family."