Two Men and a Truck

"Warning !!!!!!! Read this and previous reviews first!!! When I first made contact via phone I was told they could supply a couple people to do some packing and was quoted $200 hr. I was told it was the same price for the shifting. We had done most of the packing and shifting ourselves but needed help with heavier items like beds, washing machine and fridge so thought it would be good to have “professionals” do it. When they EVENTUALLY arrived we were shocked at how rough they were with our items. One of them dropped the washing machine and another walked it into the wall at the new home putting a dent in the wall. When we hooked the machine up water poured into the circuit board and fried it. They also put a gouge into the front of the Fridge. At the end of the shift one of the guys pulled out an eftpos machine and worked out the bill. I doubled checked with my calculator and we agreed on the price I was charged. I got a phone call the next day from their office saying I had underpaid. They said the shifting should have been $250 per hour. When I explained what I was quoted over the phone and that the eftpos guy also quoted, I said I paid exactly what I had expected. I phoned the owner and asked him what he thought about the damage that was done during the shift. I had very low expectations but wanted to see what he would say. Ralf could not have cared less. He was so focus on the small amount I had “underpaid” and literally said that he had “Zero sympathy” about the damage done. Putting aside the discrepancy in the quoted costs, the part that stands out for me was the complete lack of care about the job they did. He literally couldn’t have cared less about the quality of the “service” he provided. Having read through other reviews I was not surprised to find others have had almost EXACTLY the same damage and response from Ralf. Take ya chances with this one!!!"

"These guys were fantastic! They were so careful with our belongings and even having to drive the absolutely horrific Wairoa/Napier road and beyond, not a single item was damaged! I would highly recommend!!! We actually forgot to pack some glasses that were in a cabinet and not a single one broke!!!"

"I have used Two Men and a Truck a few times now. This time I asked for an item to be picked up in one location and delivered to another. They were on time and were efficient and friendly."

"Absolutely brilliant service, moved my business with great care, these guys are fast efficient and friendly, thankyou I would highly recommend this business"

"I would never use these guys again. I moved from Central Hawkes Bay to the Waikato, and they obviously did not secure my things properly. My fridge was damaged, with scrapes down the front, dents, and a chip out of the door. I was not impressed, so use them at your own risk."