Smith&Smith® Mt Maunganui
About the Business
Welcome to Smith&Smith® Mt Maunganui, your trusted car repair institution located on Hewletts Road in Mount Maunganui, New Zealand. Situated on the main link between Tauranga and Mount Maunganui, we are conveniently positioned opposite the BakeShack café, next to Firth Industries and Plumbing World.
At Smith&Smith® Mt Maunganui, our highly-skilled team specializes in vehicle glass repairs and replacements. Whether it's a small chip in your windscreen or a damaged piece of glass on your vehicle, we have the expertise to tackle any issue. By booking an appointment with us, you can rest assured that your vehicle will receive top-notch service.
As New Zealand's leading vehicle glass repairer, we are the preferred supplier for most major insurance companies. This means that we can make your claim process hassle-free by taking care of all the necessary paperwork. Our goal is to get you back on the road as quickly as possible, ensuring a seamless experience for you.
What sets us apart is our commitment to sustainability. We pride ourselves on recycling more glass than any other repairer, contributing to a greener environment. Additionally, our workmanship on glass installations is guaranteed for the lifetime of your vehicle, providing you with peace of mind.
With over 7,000 customer reviews, you can trust in our reputation for excellence. We value your feedback and are constantly striving to deliver the highest level of customer satisfaction.
To ensure we select the correct glass for your vehicle, we kindly request your assistance in following the instructions provided for taking photos of the damage. This will help us provide you with accurate and efficient service.
Choose Smith&Smith® Mt Maunganui for all your vehicle glass repair and replacement needs. Our friendly team is ready to assist you and get you back on the road safely. Contact us today to book an appointment or visit our website for more information.
Photos
Location & Phone number
64 Hewletts Road, Mount Maunganui, Bay of Plenty 3116, New Zealand
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Suspected windscreen leak i said i have what i think is a leak next thing he says is $600 new windscreen i was flabbergasted so i said i just want to go home it was cold and late in the day it wasn't until later on i discovered a crc window leak spray on product which should solve my problem unbelievable"
"Very efficient and friendly. Excellent customer service."
"While the issue got resolved in the end, I had to take 4 trips to the store (total of over 200km) to get this corrected due to issues with the quality of the first repair and then incorrect windshield ordered. I struggled to get an apology from them plus my calls to Customer Service have not been returned. Altho they were pleasant on my final visit, I won't be dealing with them again. We all make mistakes, but this was incredibly poorly dealt with."
"Picked my car up after the windscreen was changed, I was disappointed at the state it was left in, there was this black rubbery dust all over the car. It would go a long way for customer satisfaction if they had of cleaned the car off after the job. Not very good."
"Dealing with Smith & Smith head office who you organise everything through, from your booking onwards has been anything but easy. The guys at the Mount were good to deal with, but thereafter, trying to get a refund from Smith & Smith NZ has been frustrating, and involved a lot of my time, phoning them, emailing them, and escalating to Team Leader, then Operations Manager who at the time of writing this I have not heard back from despite being told he would phone me straight back! Their customer service is a shambles, and should be renamed customer disservice!!"
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