BOP Appliance Servicing
About the Business
Welcome to BOP Appliance Servicing, the premier establishment for appliance repair in Western Bay of Plenty, New Zealand. Since 1992, we have been dedicated to providing our customers with top-quality service and repairs for all their appliance needs.
At BOP Appliance Servicing, we take pride in our team of Experienced Qualified and Authorised Technicians who are supported by our exceptional Administration Team. Our technicians are fully qualified and hold current practicing licenses, ensuring that they provide the high standard of service our customers expect.
As the only SAMSUNG Authorised Service Center in Western Bay of Plenty, we have developed a strong relationship with renowned manufacturers such as ELECTROLUX and LG. This allows us to offer technical support, excellent customer care, and access to genuine spare parts.
Whether you need service and repair for your whiteware appliances or sourcing spare parts for various models, BOP Appliance Servicing has got you covered. We offer both on-site repairs and the option to bring your broken appliances into our well-equipped workshop.
With Kevin Lee and Grant Lewis as the joint owners of our business, we bring a wealth of experience and knowledge to the industry. Our commitment to honest appliance service and advice is evident in the strong relationships we build with our clients.
Conveniently located at 22 Hull Road, Mount Maunganui, our fully staffed office is always ready to assist you. Feel free to drop by or give us a call for expert advice or to schedule a job at a time that suits you best.
Choose BOP Appliance Servicing for all your appliance repair needs in Tauranga and Mount Maunganui. Trust our expertise and let us ensure your appliances are running smoothly once again.
Photos
Location & Phone number
22 Hull Road, Mount Maunganui, Bay of Plenty 3116, New Zealand
Hours open
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Customer service is terrible. I strongly recommend you use someone else."
"Great outfit, service guy came up and tried various options until he found one that worked."
"Just before Christmas my freezer broke down. The team at BOP Appliances were very responsive, and helped me get another new freezer (replacement from Samsung). Communication was top, and they were punctual. Thank you for the great service. On top of that, they took away the old freezer and all packaging from the new. Their fast service saved all our food. All in all, a smooth experience and a happy customer."
"We called them and asked for a quote and they said that they sent someone to our house to look at the model number of our cooktop and then they sent us an invoice in which they stated that we have to pay 97$ because someone came to our house and looked at the model number.Although it just took him 5 mins for that. We then asked them that why didn’t they tell us beforehand that we have to pay 97$ if they will send someone to give us the quote,then instead of apologising they blamed us by saying that it was our duty to ask. On top of that, their manager was very rude lady.She doesn’t know how to speak to customers. She was extremely rude and speaking in high tone. Please guys don’t go to them."
"The serviceman himself did a great job however have found dealing with the admin rude and frustrating. They never responded to my emails or to my calls and when I did speak to them they were rude. Also charged an $80 fee for travel when I had to wait for a day when there was a workman in my area completing 3 other jobs..."
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