AIA New Zealand

Welcome to AIA New Zealand, located in Hawke's Bay, Hastings. As an establishment and point of interest, we prioritize protecting the most important things in your life: your family, your lifestyle, and your future. That's why we offer life, trauma, and disability insurance to provide you with financial support and peace of mind.

Our insurance plans provide a lump sum payment in the event of your passing or diagnosis of a terminal illness. We also offer financial support if you or your child become seriously ill or injured. In addition, our plans include a lump sum payment if you become permanently disabled and unable to work due to an accident or injury. If sickness or injury prevents you from working, we offer a monthly payment to replace a portion of your income.

At AIA New Zealand, we believe in making insurance accessible and straightforward. That's why we offer simple plans that you can easily purchase online. Whether you need basic life insurance, rent or mortgage protection, or coverage for your business, we have you covered.

We also offer AIA Vitality, a program that encourages and supports you to live a healthier life. By joining AIA Vitality, you'll have access to great rewards and benefits along your journey to better health. From science-backed health and wellbeing inspiration to advice, AIA Vitality is your go-to resource. Plus, by reaching your weekly physical activity targets, you can even earn an Apple Watch Series 8.

As part of the AIA Group, one of the largest life insurers in the world, AIA New Zealand has been providing insurance to New Zealanders since 1981. Our network of qualified and experienced advisers, known as AIA Thrive, is dedicated to helping you plan well so you can live well.

If you have any questions or need assistance, our friendly team is here to help. You can reach us by phone, message, live chat, or by requesting an adviser call. We also have a comprehensive FAQ section that covers common queries and forms for updating your information.

We are committed to transparency and resolving any issues that may arise. If you have a complaint, we will do our best to find a resolution that satisfies you.

By bundling eligible insurance policies and adding AIA Vitality, you can save on your premiums. We also offer a 10% premium discount and an array of rewards and discounts from our partners when you purchase an eligible insurance product.

At AIA New Zealand, we believe in empowering individuals and communities. We support young football players across Aotearoa New Zealand and provide fund administration solutions for AIA unit-linked investment products.

We are excited to announce the appointment of Ben Lovelock as our new Chief Risk Officer. Ben brings valuable expertise to our team and will ensure that we continue to provide the best services to our customers.

Please note that AIA acquired Sovereign in 2018, and Sovereign.co.nz will no longer be valid. To access your GO Home Loan or log into MyAIA, please visit our website.

If you have any queries or need to contact us, you can expect a response within 5-7 business days. We are dedicated to serving you and protecting what matters most.