Ace Rental Cars Dunedin Airport

"Pegasus car rental was excellent... so easy and brilliant service. Will be using them again"

"Very pleasant experience using Ace at Dunedin. Picked up from Airport at Dunedin and dropped off at Queenstown. Staff at both ends were very friendly and helpful. Super easy process. Car was great. Modern, clean, no issues. Free shuttle bus back to the airport after drop off. Would recommend and use again!"

"Really great customer service. The high winds took out the power to the petrol station so I returned it unfilled, then the wife left her phone in the car. We only noticed once we were at the gate. The young lady ran to the car and got the phone through customs to us and didn't charge us the service fee to fill up as it wasn't our fault. Thanks so much. The car was also nice and easy airport parking"

"A pleasant and easy check-in process. Super easy to find the car and the car is in great condition. The lady behind the desk who served me was very informative but made a couple of comments towards me that made me feel like I was putting her out because we were a late arrival. So that was a little bit unpleasant. But happy with the speed and ease. So thank you."

"Absolute lack of customer service. Plastic part flew off somewhere during rental period. Now, this is not because we hit something or took it home as a souvenir, but because the car is super old so the part was loose and came off. Got charged NZD$2000 excess fee on return with a promise to assess damage and issue refund within 20 business days. This was now over a month ago; I called and was told they can’t help, I emailed more than once and got absolutely no response and they are still keeping my $2000. Worst experience. Hopefully something gets done because this is unacceptable."