Resene ColorShop

"Had the worst customer service experience I have ever encountered. Went in to purchase Wood X cedar stain and the lady couldn't offer any advice at all. I ordered off the in-store brochure they had with colour samples and once I got home and opened the pale, the colour wasn't anything like the information provided. I asked my painter to assist in returning this as it's not what I had requested. When in store the lady would not accept a swap or credit. She literally threw the 10L pale at him across the counter which hit him in the chest and continued to tell him there was nothing they would do about it. She was aggressive and rude and handled this in the worst way possible. This is not only unacceptable service it's also assault!"

"Made an order for two buckets of spray grade Lustacyl several months ago. I was told the paint would most likely arrive within the fortnight. When I called to follow up several weeks later the operator was dismissive and quite rude. I presume the order was never placed... I would not recommend this shop based the customer service experience I have had."

"Excellent service.great range of products. And with the 30% off sale a very good price for what we require."

"Superb service and knowledge of the product asked for. Remembered the colours and paints we had purchased 4 years previously. John gray"

"We've been going to this store for our paint for the last 5 years as we're renovating an old villa locally. The staff are always really helpful and interested in our projects. The staff training must be very good as they are knowledgeable about all the product ranges and explain things in a way that us amateur decorators can understand."