Riccarton Medical Practice
59 Division Street, Riccarton, Christchurch, Canterbury, New Zealand
About Riccarton Medical Practice
Welcome to Riccarton Medical Practice, located at 59 Division Street, Christchurch, New Zealand. As an establishment dedicated to health and wellness, we prioritize your well-being above all else.
We would like to take a moment to express our gratitude to Dr. Heather Jefferies as she embarks on her well-deserved retirement. Her contribution to our practice, particularly her expertise in minor surgery, has been invaluable. We wish her all the best in this new chapter of her life.
Dr. Damian Wilkinson, who works with us three days a week (Wednesday, Thursday, and Friday), will take over the care of Heather's patients whenever possible. However, in the event that he is unavailable, we will ensure that you are promptly assigned an appointment with another available doctor.
Dr. Genevieve Bell is available on Monday and Tuesday mornings, as well as Friday afternoons. Dr. Abby Zarifeh has recently returned from maternity leave and is currently working on Monday mornings and Thursday afternoons.
In light of the ongoing pandemic, we kindly request that if you are experiencing symptoms such as a cough, cold, sore throat, or any other flu-like symptoms, please refrain from visiting our practice. Instead, we urge you to contact us via phone, where our staff will conduct a triage and make the necessary arrangements. This may include scheduling a COVID-19 swab (RAT Test) or arranging a consultation with one of our doctors. This precautionary measure is in place to ensure the safety of our patients, staff, and community.
To prevent the spread of viruses, we recommend practicing good hygiene habits, such as frequently washing your hands with soap and water or using alcohol-based sanitizers. Additionally, it is important to avoid unnecessary touching of your nose, eyes, and mouth, as these are common entry points for colds and viruses.
If you require medical assistance outside of our regular operating hours, we recommend visiting Pegasus 24 Hour Surgery, located at 401 Madras Street, Christchurch. Their contact number is 03 3657777 (accessed by driving into Dollans Lane off Madras Street). Should you contact our practice after hours, your call will be attended to by a nurse who will triage your situation accordingly.
At Riccarton Medical, we offer a wide range of general practice services, as well as specialized services such as minor surgery theatre, employment medicals, travel medicine consultations, skin and mole checks, maritime medicals, and more. We take pride in our team approach to delivering comprehensive medical care to you and your family.
Your health is our utmost priority, and we look forward to providing you with exceptional care at Riccarton Medical Practice.
Photos of Riccarton Medical Practice
59 Division Street, Riccarton, Christchurch 8041, New Zealand
Opening hours of Riccarton Medical Practice
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 16:00
Saturday:
Day off
Sunday:
Day off
Reviews of Riccarton Medical Practice
"Doctors all great , I couldn't fault the doctors, nurses or reception staff, everyone really nice and helpful, doctors all very compassionate and awesome"
"I think that if you don't like answering the phone, talking with people, helping them with their enquiries, and being nice with customer, receptionnist is probably not the right job for you. I politely called for a simple information and felt very not welcome nor helped."
"Denise, the receptionist, is incredibly rude and condescending. I’m reading through previous comments and reviews below regarding the reception team and have just experienced this myself today. I’ve been signed up with Riccarton Medical since I was young child, I’ve never had any problems with any of the staff until I had to deal with Denise today. If you’re going to sit on the front desk and be the first point of contact for people who are already feeling low, ill, and vulnerable, I suggest you brush off your customer service skills and school yourself on how to deal with patients empathetically, gracefully, with patience and respect. Do better Denise. Improve your people skills, your attitude lets the rest of the team down, especially the doctors who actually like to help."
"The receptionist is awful - that's putting it very nicely. Then there's the so called doctors - if I listened to their advice on an ankle injury I'd still be laying in bed waiting on a follow up call. After advice from someone who actually cares - I visited a physio who immediately diagnosed and treated my injury. I've lost all faith in general practitioners after being a patient at this practice. I've always been far worse off after visiting. How is that possible? The receptionist should look for a new position inside an active volcano as they will be less miserable there. Edit: I’m on call 24/7 for work and everything is logged. The call never happened. Disgraceful."
"We have always been treated with the utmost care and respect whenever we have contacted the practice. The receptionists have made space for us in emergencies and we are very happy that we have been with this practice for over 30 years. we come in from out of town as we have always been happy with our experiences. Richard Newman, our family doctor, always gives the time required and we have utmost confidence in him. He is also very good at referring you to specialists if there is a need. The nurses are fabulous. Very caring and friendly."
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