Auckland Airport Pet Services
About the Business
Welcome to Auckland Airport Pet Services, your premium provider of international Pet Courier NZ and Pet Transport NZ services from Auckland's international airport.
At Auckland Airport Pet Services, we understand that pet transport is an essential part of a family's move between countries, and having a reliable pet courier is of utmost importance. That's why we pride ourselves on being expert international pet couriers, ensuring the safe and comfortable transport of your beloved dog or cat to your new country, whether it be New Zealand, USA, UK, Asia, or Europe.
As NZFSA registered professionals, we adhere to the highest standards of pet transport. We only use crates approved by the International Air Transport Association (IATA) for your pet's journey, guaranteeing their safety and well-being throughout the trip.
We take care of the entire process, catering to the unique needs of each pet and their owners. Our services include pre-flight boarding at our own Pet Boarding facility, conveniently located near Auckland Airport. Additionally, a local vet is just five minutes away, ensuring your pet's Export Certificate is sorted without any hassle.
Our dedicated pet movers can collect your precious pet from your home and safely transport them to the airport. Simply ask for a transport quote, and we'll take care of the rest. We also book the flight with your preferred airline, ensuring that in most cases, your pet can be on the same flight as you.
When it comes to accommodations, our state-of-the-art facility boasts individually ventilated rooms, providing a comfortable and stress-free environment for your pets. Whether you need a place for your loved pets during holidays or daycare, our facility is the perfect choice.
With Auckland Airport Pet Services, you can trust that your pet's well-being is our top priority. We are committed to providing exceptional pet transport services in New Zealand, and our satisfied customers can attest to our reliability and professionalism.
Visit us at 235 Brookby Road, Manurewa, Auckland 2576, New Zealand. Contact us today for all your pet transport needs.
Photos
Location & Phone number
235 Brookby Road, Brookby, Auckland 2576, New Zealand
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Airport Pets arranged for our dog to fly from Auckland to Brisbane. This was a very stressful time for us as we were already in Brisbane and our dog still in NZ. However they were all amazing and very good at communicating at what was happening, everything went smoothly and our dog arrived safely in Brisbane. Thank you to the team for everything."
"I just want to Thank Micheal at Airport pets. We moved from Auckland to Sydney. And needed to bring 4 dogs with us. But if you are not on the same flight as your fur babies it becomes a bit more complicated. BUT Micheal were great. He knows what he is doing. He kept me up to date with everything. As i have never done anything like this before he made sure to inform me what to do next. From getting there declarations done to arranging the Customs broker in Sydney. He even called me after his working hours to tell me how my dogs were doing and how the vet checks went as he new how stressed i was about my Chihuahuas being away from us and being in kennels as they have never been in kennels or on a plane before. He even texted me at 3:30 in the morning NZ time to tell me they were on there way and they are all good. So i just want to thank Micheal again for taking such good care of my babies and me. So if anybody needs to move pets to anywhere in the world make sure you deal with Micheal you wont be disappointed. A MILLION TIMES THANK YOU. The world needs more people like him !!!!!"
"Absolutely horrible company. We contracted them to fly our dog from NZ to Spain. They confirmed, and we paid the deposit. Then 3 weeks later they called and said that they can not get her on the flight and can offer no other solutions! We are relocating in less than 2 months now and they have simply dropped us. I went desperately crawling to Venture Pets for a solution and a week later they managed to get us the flight we originally booked with airport pets! I don't understand how this company can be so bad, or care so little They have an average of one star rating on Yelp. Wish had looked there first"
"Started off great! But it’s all a ruse Paperwork from airport pet services specifically says “no bowls, brushes, or bags or liquids other than the water we give them” Air New Zealand then refused to take the dog because there was no water. Dog was then lost at Sydney airport for two hours. Then they invoice us saying we had to put a bowl in there for $50 The worst thing is they take no responsibility and take their $2,000. Very little care or compassion for our dog. She ended up spending over 12 hours in a cage when it was only from Auckland to Sydney. Shame on you guys. Once you drop your pet off they’ll leave the dog in the cage even if your flight is delayed."
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