Hamilton East Medical Centre

"Extremely unsympathetic and unprofessional staff. An absolute disgrace to the Healthcare industry wouldn't recommend anyone go to this clinic they will take your money and boot you out the door after belittling you and offering no help, solutions or solid advice. Extremely rude reception/admin Staff. Doctors that belittle and mock you. Absolutely terrible."

"I'd like to specifically shout out the ladies at reception in this clinic, because they really are superstars and make the whole process so much easier. Specifically Edyn, she was so lovely and really went out of her way to help me when I was having some issues with the phone appointments. I'm not sure who reads these reviews but if management is reading this give Edyn a raise!! Matter of fact give all the reception ladies a raise because everytime I've interacted with them they have been super helpful and kind, and when you're sick and needing help that's really all you could ask for."

"No one answers the phone. if they finally do, you have to wait a week or more for an appointment and not even with your own doctor. used to be good."

"Was their client for 15 years. Due to low level of interest from GP initial symptoms of spine collapse due to osteoporosis were missed - changed GP to better one, but it was too late - I became disabled and lost income as can't work. I used to be a doctor myself, so can see what was done wrong. For this 15 years they lost all normal stuff, only shareholders are sitting waiting for retirement and other stuff is quickly rotating. No one will care about you - as soon as you become complicated case for them, they will try to get rid of you, using all methods, even illegal. And when (not "if",but "when") they will throw you away, they will stab you in the back as a farwell, by no repeating a script for your essential meds for next period while you look for another clinic to enroll to."

"I have been a patient at this center since I was child and it used to be one of the most well respected health care centers in Hamilton. I am sad to say however, that this is no long the medical center I remember. The receptionists are extremely rude and degrading. It is ridiculously hard to book an appointment. They will not book an appointment when you first call them, they put you on the 'triage' list and say that someone will call you back to book an appointment, and they never call. The newer doctors have no compassion for their clients. I would not recommend this medical center if you are experiencing mental health issues. They will come across very judgmental and unsympathetic. Every time I take my children in there, they pretty much tell me not to bring my children in unless they are 'really unwell'. Which of course is extremely alarming. 100% would NOT recommend!"