Handles & Brass
About the Business
Welcome to Handles & Brass, your go-to establishment for all your hardware needs in Hamilton, New Zealand. Located on Somerset Street, number 12, our hardware store is a point of interest for both locals and visitors alike.
At Handles & Brass, we pride ourselves on offering a comprehensive range of door, window, bathroom, and other hardware products. Whether you are a homeowner looking to spruce up your living space or a contractor in need of supplies for your next project, we have got you covered. Our shelves are stocked with high-quality products from trusted brands, ensuring durability and reliability.
What sets us apart is our commitment to providing a Total Service experience. We believe that our customers deserve more than just a transaction; they deserve a personalized and exceptional service. Our knowledgeable and friendly staff are always ready to assist you in finding the perfect hardware solutions for your needs. From offering expert advice to helping you navigate our vast selection, we are here to make your shopping experience smooth and enjoyable.
Passion is at the core of everything we do at Handles & Brass. We understand that hardware is not just about functionality, but it is also an opportunity to express your personal style and enhance the aesthetics of your space. That is why we approach our work with intense enthusiasm and a deep appreciation for the impact that well-chosen hardware can have on your home or project.
Whether you are looking for elegant door handles, sturdy window locks, stylish bathroom fixtures, or any other hardware item, Handles & Brass is the place to be. We invite you to visit our store and explore our extensive collection. With our wide range of products and exceptional service, we aim to be your trusted partner in all your hardware needs.
Make Handles & Brass your first choice for hardware in Hamilton, New Zealand. Experience our Total Service and let us help you turn your hardware dreams into reality.
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Location & Phone number
12 Somerset Street, Frankton, Hamilton, Waikato 3204, New Zealand
Hours open
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Jo is a superstar at Handles & Brass! She provided me with expert advice and the kindest help when I needed it the most. Thank you so much Jo, all three locks work perfectly now! You are an angel :)))"
"Enquired about a new door lock last Monday, said they would check with supplier and get back to me. By Wednesday I rung up to ask if they could hurry things along (as we can't lock our front door). Thursday arvo rang again and they said someone would get back in 15 min - no one did. Friday rang again and the answer was still that they were waiting on supplier to get back to them. Gave up and went to another supplier - Hardware Direct who got my lock in today (2 business days later), highly recommend them."
"Went into the store. Greeting by Jo who went above and beyond with the old outdoor door replacement. They are our first choice now. Thank you."
"Were charged an additional 'courier' fee of $10+GST for delivery of product from supplier to their showroom. Were not given an explanation as to what it was for at time of purchase. Upon query at pick-up were informed the charge is for fast delivery, something we were NOT requiring. Customers should not have to pay an extra charge for the company to get their advertised products from their supplier to their shop for them to sell. Response from the shop assistant was objectionable and rude. I suggest they are upfront with this charge to the customer or it should be built into the product price."
"We purchased a replacement mortice and new finger lock for our front door. Michelle at Handles and Brass ordered us one to fit in our existing setup, and it fit perfectly. While fitting the fingerlock we had one issue and so called up H & B and they told us on the spot how to solve the issue. They were spot on in their advice. Awesome shop, awesome staff. Highly recommend!"
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