Elements World

"I booked with Elements World approximately one month ago and placed a deposit. I received a confirmation and even personally corresponded with the company via email regarding their insurance to make sure I understood the different options. Five days before I was going to pick up the rental, Elements emailed me to say they had made a mistake and were cancelling my booking. In high/shoulder season, this left me scrambling to find a comparable vehicle at a reasonable price. They did not offer to help me find a rental with another company. Even worse, they addressed the email cancelling my booking to another name, which they later corrected - so they were cancelling multiple reservations. I would not say that they are a reliable option when trying to plan a smooth trip."

"Amazing service! The staff was really friendly and helped me find my dream vehicle. The vehicle was in great condition, drove around the Southern and Northern Island with it. Definitely recommend this company!"

"Amazing team with great service! Last Thursday I had a surf lesson and I never had more fun in the water. Parker is very friendly and I cannot wait to get another surf lesson from Elements World! Thank you so much for the lovely day :)"

"First of all - the amount of people going on our tour consisted of a whole whopping two of us. The fact that the company didn't cancel the excursion because of that is amazing. Dave, our tour guide, was waiting for us in the lobby on time and ready to go. Since it was just my friend and I, Dave allowed us to tailor the day to what best fit our interests. He was very knowledgeable, and had several funny anecdotes about the areas we were visiting. He was also friendly and easy going. Bless his heart, we must have changed the plans on him no less than 5 times, and he happily rolled with the punches each time. We were able to see everything we wanted to, including two truly gorgeous waterfalls, and Dave made it so that we were able to experience the beauty of New Zealand in the way that appealed to us the most. Even if we did have to share this tour with others, the places we visited were stunning, and ended up being some of the top highlights of our trip overall. Great day, impressive scenery and wonderful tour guide."

"Had a great trip to beautiful Piha with Surf The Elements- great way to see this part of Auckland, we had a trip to the waterfall, Arataki info centre and then a great surf lesson to end a brilliant day. The coach was really good, professional and fun- we all felt safe and stood up in our first lesson! Reasonable price for a great day- highly recommend"