Michael Hill Christchurch
About the Business
Welcome to Michael Hill Christchurch, located at 110 Cashel Street in the heart of the CBD. As a premier jewelry store and point of interest, we offer a wide range of exquisite pieces to suit your personal style or to celebrate those special moments in life.
At Michael Hill, we pride ourselves on staying up-to-date with the latest jewelry trends, while also offering timeless classics that will never go out of style. Whether you're searching for a stunning watch for a loved one's birthday, a meaningful key pendant for a graduand, a dazzling diamond ring to mark a milestone anniversary, or simply a fashion piece to treat yourself, you'll find something for everyone in our collection.
Since our establishment in 1979 by Michael and Christine Hill, we have been dedicated to crafting distinct and appealing jewelry. Starting with our first store in the charming New Zealand town of Whangarei, we have grown significantly over the years and now have over 300 stores across New Zealand, New Zealand, and Canada. Along the way, we have earned a reputation for providing high-quality jewelry that our customers can trust.
We carefully source our materials from leading designers and diamond suppliers, ensuring that only top-quality pieces make it through our doors. We value your satisfaction, so if for any reason you're unhappy with your purchase, we want to know and will work to make it right.
When you visit our Christchurch store, you can expect exceptional service from our knowledgeable staff. Our team is fluent in English, Mandarin, Cantonese, and Afrikaans, ensuring that we can assist a diverse range of customers.
Discover the beauty and elegance of Michael Hill jewelry at our Christchurch store. We look forward to helping you find the perfect piece that will be treasured for years to come.
Photos
Location & Phone number
110 Cashel Street, Christchurch Central City, Christchurch, Canterbury 8011, New Zealand
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
10:00 AM - 5:00 PM
Reviews
"Quite possibly the worst customer service in history. They tell you what you want to hear until they have your money, then it all goes downhill. Where they tell you something and the next day a staff member tells you a completely different story about what happened. Picked up my rings today that cost over $1000, and got them given to me in a small plastic bag...not even a box! Definitely wont ever be back."
"Updated edit on this 24/5/23 - this bracelet has broken for the 4th time and is away for repairs FOR THE 4TH TIME! I came here to get a bracelet repaired that I had purchased at the Riccarton store only 3 months prior approx. The bracelet chain broke. On its return, it had been stained and discoloured....!!!!!!!!!! The staff were totally unhelpful and told me the staff that had sent it away prior were being extremely nice to send it away in the first place!? The bracelet broke after 3 months.... how is that being nice? That should be the bare minimum. The staff were unwilling to help. So disappointed. I will never ever shop at Michael Hill again, and advise everyone else to avoid them too."
"Pretty salesy staff that push you to buy the most expensive thing they can. Haven't received a refund for nearly a month now."
"Had the most fantastic service from Sam at the Cashel St store! She was patient, friendly and accomodating. Made choosing engagement rings an experience to remember, we are very thankful :)"
"Prefer not to return - zero long term service! Dealt with an amazing older lady, I think potentially called Carol. We loved her to death and she really was the only amazing thing about the experience. Dropped $5k here and picked up jewellery, but couldn't even get them to confirm in writing that they had made the alterations we had ordered on purchase. Phonecalls/voicemail messages went unanswered. Incredibly poor service. South African store manager seemed nice at the time but made zero written contact as required. Disgusting that we paid so much for alterations and couldn't even get anyone to confirm that they had been done, for insurance. Carol needs to work in a different store. Their reputation lets her down. Untrustworthy, and would never return. What should have been an exciting engagement experience just felt like we were grossly taken advantage of."
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