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AA Insurance Customer Service Centre - Hamilton
130 Ellis Street, Frankton, Hamilton, Waikato, New Zealand
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About AA Insurance Customer Service Centre - Hamilton
Welcome to the AA Insurance Customer Service Centre in Hamilton, located at 130 Ellis Street. As an establishment and point of interest, we are dedicated to providing exceptional service and support to our valued customers.
At AA Insurance, we prioritize your peace of mind and strive to make your insurance experience as easy and stress-free as possible. We understand that unexpected events can be uncertain and overwhelming, but rest assured, we are here to help you navigate through any challenges that may arise.
We take pride in our award-winning reputation, as recognized by consumers in the Reader's Digest Trusted Brands survey from 2011 to 2023. We have also been honored with the Consumer NZ People's Choice Award for Car Insurance since 2019 and awarded by Canstar as the 2023 Home & Contents Insurer of the Year. These accolades reflect our commitment to providing outstanding insurance solutions.
To further support our customers, we offer a weather event information page where you can stay updated and find answers to common claims questions. We believe in keeping you informed and empowered throughout the claims process.
To show our appreciation, we are giving you the opportunity to win a Deluxe Domestic Mystery Break™ with Air New Zealand! Enter our competition below for a chance to win this exciting getaway. The competition closes at 5pm on 14.09.2023. Good luck!
If you have multiple policies with us and unfortunately have an accident, we want to make things easier for you. You will only need to pay one excess, the highest applicable one. This is just one way we strive to provide convenience and support to our customers.
At AA Insurance, we understand that insurance jargon can be confusing. That's why we have a team of true experts in our call center, who are exposed to insurance queries on a daily basis. They have heard and seen it all, and they are here to help you understand and navigate through any insurance-related questions or concerns.
We are proud to have been voted New Zealand's Most Trusted General Insurance provider for twelve consecutive years. Earning your trust is important to us, and we are dedicated to keeping it by putting your needs first and working with you to eliminate stress and uncertainty.
When you choose AA Insurance, you can expect personalized service from our dedicated Customer Managers. They will guide you through the entire insurance process, keeping you fully informed and ensuring a hassle-free experience.
Thank you for considering AA Insurance Customer Service Centre in Hamilton. We are here to provide you with the best possible insurance solutions and support. Visit our website or contact us today to experience the AA Insurance difference.
130 Ellis Street, Frankton, Hamilton 3204, New Zealand
Opening hours of AA Insurance Customer Service Centre - Hamilton
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of AA Insurance Customer Service Centre - Hamilton
"I missed a payment but thankfully was easily able to get that taken care of"
"Unsatisfactory work done by AA sub contractors(workshop) have made couple of rounds to AA but still work is not up to mark, really sad to see this type of work."
"Super happy with the service I've got here in regards to my car repairs. Thank you to the team especially Winston who's gone above and beyond to make my life easier and kept me updated throughout the whole process! You all have been absolutely fantastic to deal with :-)"
"Helpful on the phone but they need to have a better policy to help customers who are no way at fault for an accident when it concerns a hit and run. It is traumatising enough we have been in an accident then being left with a hefty bill is horrible! Also need better communication between the call centre and the customer service centre during alert levels"
"Warm and friendly service from the first person who greets you to the last staff who send you off. A big thanks for making my car repair easy and smooth. Merry Xmas to all staff there! :)"
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