AIA New Zealand

Welcome to AIA New Zealand, located at 149 Alexandra Street in Hamilton. As an establishment and point of interest, we are dedicated to protecting the most important things in your life: your family, your lifestyle, and your future.

Our institution offers life, trauma, and disability insurance to provide financial security in various situations. In the unfortunate event of your passing or being diagnosed with a terminal illness, we offer a lump sum payment to support your loved ones. If you or your child experience a serious illness or injury, we provide financial assistance. Additionally, if you become permanently disabled and are unable to work due to an accident or injury, we offer a lump sum payment. In the case of sickness or injury preventing you from working, we provide a monthly payment to replace a portion of your income.

At AIA New Zealand, we understand the importance of convenience, which is why we offer simple plans that can be purchased online. Whether you need basic life insurance, rent or mortgage protection, or coverage for your business, we have you covered. Our plans also extend to the agricultural sector, providing financial support if a key person on your farm becomes seriously ill, injured, or passes away.

We are proud to introduce AIA Vitality, a program that encourages and supports a healthier lifestyle while offering great rewards along the way. With AIA Vitality, you can embark on a journey to better health, supported by science-backed inspiration and advice. By reaching your weekly physical activity targets, you can even earn an Apple Watch Series 8. Our program allows you to check your AIA Vitality points status and provides access to tools to help improve your health. Entry level membership is automatically included with all AIA Starter Plans.

As part of the AIA Group, one of the largest life insurers in the world, we have been providing insurance to New Zealanders since 1981. Our network of qualified and experienced advisers, known as AIA Thrive, is here to help you plan well so you can live well. We have office locations across New Zealand, and our Board of Directors and Executive Team are ready to serve you.

If you have any questions, our customer service team is here to assist you. You can reach us via phone, message, Live Chat, or request an adviser call. We also provide forms and FAQs to help with policy updates, address changes, and other inquiries.

At AIA New Zealand, we prioritize your satisfaction and aim to resolve any complaints promptly. We also offer discounts when bundling eligible insurance policies and adding AIA Vitality. Pricing depends on the plan selected and personal circumstances, subject to underwriting.

We believe in thriving, not just surviving. With AIA Vitality, you can unlock a world of guidance, tools, and rewards to get more out of life. Purchase an eligible insurance product and receive a 10% premium discount, along with rewards and discounts from our partners. You can even save up to 15% on your premiums when you buy multiple eligible insurance policies.

We are also committed to giving back to the community. Through initiatives like empowering young football players across Aotearoa New Zealand, we strive to make a positive impact.

Please note that AIA acquired Sovereign in 2018, and Sovereign.co.nz will no longer be valid from 18 July 2022. To access your GO Home Loan or log into MyAIA, please visit our website.

For any queries or correspondence, please reach out to us at AIA New Zealand Limited, Private Bag 92499, Victoria St West, Auckland 1142. We aim to respond to your inquiries within 5-7 business days, depending on the nature of the query.

Thank you for choosing AIA New Zealand as your trusted insurance provider.