Mainland Taxis
About the Business
Welcome to Mainland Taxis, a well-established point of interest located at 160 Ferry Road in Christchurch, New Zealand. We understand that there have been some concerns raised by previous customers, and we apologize for any negative experiences they may have had.
At Mainland Taxis, we strive to provide a professional and reliable service to our valued customers. We are committed to addressing these issues and ensuring that every ride meets the highest standards of quality and customer satisfaction.
We understand the importance of transparency and fair pricing. While there may be surcharges and additional fees in certain circumstances, we are actively working to improve our communication and ensure that our customers are fully informed about any extra charges that may apply.
We also acknowledge the importance of payment options, and we are actively working to address any issues related to EFTPOS machines and cash payments. We are investing in new technology and training our drivers to ensure that every customer has a seamless payment experience.
Furthermore, we are committed to providing a safe and comfortable environment for all passengers. We take any allegations of inappropriate behavior or mistreatment seriously, and we have implemented measures to ensure that our drivers adhere to the highest standards of professionalism and respect.
We value your feedback and encourage you to reach out to our customer service team with any concerns or issues you may have encountered. Your satisfaction is our top priority, and we are dedicated to continually improving our services to meet and exceed your expectations.
As you plan your next adventure in Christchurch, we invite you to explore our listings and consider Mainland Taxis for your transportation needs. We are committed to providing a reliable and enjoyable experience for every passenger. Thank you for considering Mainland Taxis, and we look forward to serving you.
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Location & Phone number
160 Ferry Road, Waltham, Christchurch, Canterbury 8011, New Zealand
Reviews
"Got to our destination with meter reading 39.40. While we were grabbing our stuff the driver cleared the meter and charged us $53."
"They seem to be stuck in the 90s and only take card payment through those ancient carbon-copy press machines, to which they charge a $3 fee. 18km trip costed me $86. If only I'd read these reviews! Just get an Uber."
"Don't trust these guys. They are full of lying dishonest drivers trying to rip off kiwis. These foreign drivers are the worst in this company from my experience. Afghani drivers like to take advantage of people and their tongues only speak lies. As per other people's posts, once we reached destination he said eftpos machine is broken and didn't accept my cards, wanted me credit card details and asked for a receipt. It only had a gst number that didn't match anything and a fee. Avoid at all costs. Take a taxi from the bigger companies. Pic is of taxi with a filthy lying driver"
"The taxi man didn't attempt to use Google maps to find my place. He was driving while using the phone. Answered the phone to some friend,while driving, and said ... I quote " oh not much , I have a pretty girl in the back and I'm driving her home ." Which was unprofessional and made me very uncomfortable as a single female traveler. That it something I've heard from kidnapping shows. I expressed how that seemed innipropriate and unprofessional. The driver did not seem bothered. Also , I felt very uncomfortable having a camera staring straight at my face in the back seat. Which I don't recall Is legal in New Zealand. Feel free to correct me. Over I felt unsafe, uncomfortable, annoyed, and treated poorly by this service. Part of the license plate - NP*85* For some privacy. But I hope no other single traveling female has to experience that. Wouldn't NOT recommend"
"We had an appointment at Christchurch wellness center and was really running a bit late. Happened to take their taxi to Burnside road, for less then 2 km he charged me $23.50 when clearly on the meter was $11.60. How the hell the additional $ was added. He was rude and kept cribbing that we could walk instead of taking a taxi as he waited 3 hours in the line not to drop off people so close. What a rip off!! Beware and don't use their service again. Pathetic service and complete waste of money."
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