World Travellers

"I booked my travel through Nicole Knapp who went above and beyond to deliver excellent customer service. I felt very comfortable trusting her travel knowledge and experience and was happily guided by her suggestions. A couple of months later my trip was cancelled due to covid-19 and Nicole maintained her excellent customer service making the whole thing stress free. Thank you Nicole and World Travellers Christchurch."

"We recently booked flights over to Canada through Nicole at World travellers Christchurch city. I was flying alone with two kids and she took all the stress out of planning our trip. She sorted our flights, hotels and insurance. We ended up getting stuck in a snow storm and missed our flights. She checked in with us after noticing we missed out flights and helped us sort new arrangements. Once we got back she filed all our insurances claims for us and was SO helpful. I can’t say enough good things about our experience here. I won’t book trips back without them now! 10/10!"

"Nicole is invaluable and clearly passionate about her job! I rang Nicole with a personal mission to get my husband and I away and she made it her own. I have 2 young children and conversations were sometimes cut off or interrupted. Nicole was accommodating and efficient and her communication was excellent whether it was email, voicemail or over the phone with a 2 year old joining in, she was very understanding and made me feel like nothing was a problem. She sorted everything from her end and of course considered the little things I had no idea about. I know she took extra time and care to ensure my husband and I wouldn’t be disappointed and she shared various options to suit our very specific needs. Her commitment and fine tuning along the way has meant we have our first alone holiday in 5 years booked and.... she made it easy! Nicole just got it and was such a treat to talk with I can’t wait to call her again!"

"We have just been on a 16 day trip to Vietnam. We had an amazing holiday. Our accommodation was fantastic at each of our destinations and the transfers that we booked made life so easy getting to and from where we stayed. From the minute we sat down with Nicole to plan our trip to when we flew home was fabulous. Nicole really helped us plan a holiday that gave us everything we were looking for. We had a flight changed at the last minute by the airlines and the team at World Travellers got our new flights and accommodation all sorted. We were really relaxed the whole trip knowing that if anything went wrong we only had to call Nicole and the World Travellers team and any problem would be solved. We are looking forward to our next trip now and wouldn't consider trying to book ourselves or use anyone else. If you are reading this review and wondering whether or not to use this company, just do it! You will be pleased you did."

"A couple of months ago we booked a trip to Fiji with Nicole Knapp. Best service ever! She went out of her way to make sure our much needed break was more than just another holiday. She put forward her thoughts which we took under consideration which resulted in one of the best holidays ever. Flights and transfers lined up perfectly. Accommodation was excellent. Highly recommend Nicole as your first port of call for any trip."