The Endodontic Practice

"I left my appointment nearly in tears because of how I was made to feel. I’m sure the practitioners here are great at what they do but the pricing is extortionate!!! I was referred by my dentist so it’s not like I chose this clinic of my own accord. I waited months for the appointment. When I got there I explained my financial restrictions and although Dr Aziz was friendly I felt really pressured and pushed into getting my root canal done with them and judged for not being able to afford it. I was in the room for all of about 10mins and was charged $350. I also found it really strange that the receptionist was also the one assisting during my appointment. They wanted to charge me near $3000 all in for one root canal, luckily a friend recommended a lovely dentist who charges $1500 and could see me in 2 weeks time."

"The root canal I had done in Japan years ago started hurting recently, so I went to a dentist and was referred to here. I was in lots of pain, but Charlene at the reception was really kind and patient, making sure to put me on a waiting list. Turned out getting root canal re-done wasn't really an option for me, but Dr. Aziz was to the point and he put me at ease knowing I've done everything I could before removing the teeth. Thank you for everything!"

"Awful! The worst dental clinic you may want to go! I have never seen such irresponsible and unresponsive clinic in my entire life! I had a tooth which required a root canal treatment by a specialist… unfortunately the dentist who visited me emailed a referral letter to this centre. I didn’t hear back from them for about 3 months!!! (Just for booking an appointment) and every time I gave them a call to follow up they said “oh, something is wrong with out email system!!!”. Finally after six month of waiting, they booked me an appointment on 29th Dec. However, just two days before my appointment, they send me a text message (not ever bothered themselves to give me call!!!) and said “oh! sorry we want to close the centre earlier than we expected on 28th Dec which means we have to cancel your appointment!!! but we can book you another appointment in a 3months time in March!!!!!”. A few days after the cancellation, I had to admitted at the Hospital due to severe tooth infection and I had to extract my tooth… all because of their irresponsibility… They knew that my tooth was infected and I was in a lot of pain, but they never cared… they even refused to send the referral to another centre… I am very young but lost a tooth just because of them… I don’t know how clinics like this, are permitted to work in NZ… such a shame!"

"I went into my appointment feeling low, and left with a smile and a fixed root canal! How many people can say that! Everything about this experience was positive, from the friendly reception, to the warmth and openness of Dr. Aziz and his assistant. He was kind, entertaining, professional and efficient. I had to leave earlier than usual to take my mother to another appointment, and he made sure everything was done in time while still doing an excellent and thorough job. Can’t recommend him enough."

"I can not recommend this practice enough. Everyone in this practice is outstanding, from being welcomed by their amazing receptionist, to the wonderful work the dental team provided. Dr Abdul Aziz and Kelly, you did a fantastic job at making me feel super comfortable after coming in with a horrendous tooth infection. Not only did you take the pain away, but you provided entertainment. Your banter was hilarious and your work was impeccable. I left your practice going, who knew I would love a dental experience so much. The second time, to finished the root canals, was just as enjoyable as the first time. Thank you from the bottom of my heart for taking the pain away initially and providing the highest level of care. If you need a root canal, this is where you need to go. Thanks again to everyone at the Endodontic Practice"