Pakuranga Auto Electrical & Mechanical

"Always great service from Andrew."

"I have taken much thought before posting this delayed review. I'm not the person who places feedback ever. I just want to first start off by saying thank you for everything. * Excellent customer services, workmanship & accommodating my requirements. The manager in charge was very professional he told me when he could take time to look at my vehicle and he even organised a rental car so the kids and I could have a vehicle over the long easter break. The standard of work was excellent with great care for detail, which u really see these days. But most importantly was the cost charged was more then fair. I am so impressed with my overall experience, the way they operate their business, professional staff, clean and tidy, care for detail to the the final invoice at the end was more then fair. I only can give positive feedback, as excellent services 10 out of 10. Big Thank you ..."

"They fixed the problem which I appreciate it BUT the state in which my car was returned back to me was BEYOND POOR! That black rag was left on my front passenger seat, the paper they use to protect the car floor was still left in the car and the car smelled like a mechanic shop. This to me is a reflection of the (lack of) pride and respect they have for their customer base. From the time I was told my car was ready to be picked up til the time that I actually picked it up was 2 business days, so you can't tell me that that isn't enough time to at least clean up the mess you made?!?! Otherwise why would you tell me it's ready to be picked up?Added to the fact that I had to call for updates and ETA's, and then I was NOT fully informed of the extra costs on top of the original quoted costs. I get that things happen when mechanics pull pieces apart and find out the job isn't as straight forward as first thought. But a courtesy call would have been MUCH appreciated! The only reason I did not kick up a fuss upon retrieval of my car is because this shop was recommended to me by my mechanic - who I've been working with for years. I will be going to my mechanic and informing him of my negative experience to ensure that his other loyal customers don't waste their time or money here. PS I'm giving one star only because I can't post this review without clicking on a star...."

"Ripped off. Went for wof and told me to change many things unnecessary. Noise was coming from car, Itold him to check and guy said need to change all engine coils and gave me estimate of $1500. Went to another place charged me $30 and everything is ok now. Stay away from them."

"Fast and friendly service. Fuss free! The mechanic knows what he's doing. I needed a new tyre and 2 light bulbs for my WOF, and he got it and fixed everything the next day. He didn't over charge any of the items either. Highly recommended!"